The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

WFH + Genuine Sales Reps

Cons

I had high hopes when I joined this company, but unfortunately, the reality was far from what I expected. The senior leadership team is the epitome of dysfunction. Instead of fostering a supportive atmosphere, they prioritize their own agendas, often at the expense of employee morale. It’s frustrating to see decisions made that seem arbitrary and self-serving rather than in the best interest of the team or the company. Moreover, the culture here feels more like a high school than a professional workplace. There’s a palpable “mean girls” vibe that permeates every level. Rather than collaboration and support, there’s an undercurrent of backbiting and gossip that makes it difficult to trust anyone. Instead of lifting each other up, many directors seem more focused on tearing one another down, which creates a toxic environment that stifles creativity and collaboration. As for growth opportunities? Forget about it. There’s little to no mentorship or professional development, and the leadership’s reluctance to provide constructive feedback makes it nearly impossible to advance. The lack of clear pathways for growth only adds to the frustration, leaving many employees feeling stuck and unappreciated. If you’re considering joining this company, I would strongly advise against it. Unless you’re prepared to navigate a toxic atmosphere and accept stagnation as the norm, look elsewhere.

1.0
Oct 3, 2024

Awful

Recommend
CEO approval
Business Outlook

Pros

Great co workers, that’s it.

Cons

Everything. The company is failing. Fraud is rampant. Pushed their own founder out.

3.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, good direct management, great benefits

Cons

Too many office politics, ridiculous work load, no support from higher ups, no opportunity for growth

Viewing 172 - 174 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.