The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- Opportunities for growth - Opportunities to learn

Cons

- Disorganization - High-pressure atmosphere

avatar
The RealReal Response
1y
Thank you for submitting your review! We are happy to hear that you enjoyed your time at TRR and valued the opportunities to learn and grow. We understand production metrics can create the feeling of a high-pressure atmosphere, and while we do set KPI’s to ensure a positive consignor and customer experience, we also leverage team performance and business needs to ensure performance metrics are realistic and achievable.
4.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

benifits are good and thats it.

Cons

if you dont mind standing in one spot all day with minimal movement and having to meet quotas that constantly change including policies, than this is for you but if this doesnt sound good to you than dont work here.yes the job is simple, but youll definitely be jealous of the other departments that get to sit at their desk. as a photographer, youll be standing allot, but your legs will get tired so idk why they dont give us stools at least.

avatar
The RealReal Response
1y
Thank you for submitting your review. We are happy to hear you are enjoying the benefits we offer. We are unable to provide stools in the photography studio due to the physical nature of the role and safety regulations. We are dedicated to continuously improving the employee experience and encourage you to discuss different roles and opportunities within different departments should this environment not be the best fit. If you would like to have a more in-depth discussion regarding your current work environment, please do not hesitate to contact your local HR team.
1.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

You see a bunch of designer clothes

Cons

Poor management, low pay, high expectations

avatar
The RealReal Response
1y
Thank you for submitting your review. We are happy to hear you enjoyed the exposure to the brands we carry, however, we are saddened to hear that you did not have a great experience with management and were not happy with our required metrics or pay. If you would like to discuss your experience in greater detail, please do not hesitate to submit an All Voices report.
Viewing 187 - 189 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.