The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 28, 2024

Decent

Recommend
CEO approval
Business Outlook

Pros

Plenty to do with decent pay & benefits.

Cons

The "culture & values" they proclaim are only skin deep, There is zero interdepartmental communication & turn-over is high in every dept.

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The RealReal Response
1y
Thank you for sharing your feedback. We are happy to hear that you enjoyed the benefits we offer and were satisfied with the pay for the IT Technician role. We are saddened to hear that our culture and values were not effectively promoted during your time at TRR. We are dedicated to continuously improving our employee's experience and will provide leadership with feedback to ensure there is an increase in communication.
2.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Gladly was able to make my quota daily after getting used to the job and commended my one of the TLs

Cons

Poor working environment - lot of labor. Feels like it’s not all for a purpose

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The RealReal Response
1y
Thank you for sharing your feedback. We are happy to hear that you adjusted to the role and KPI’s nicely. We would love to hear more about the work environment you experienced and your interactions with management. If you would like to have a more in-depth conversation regarding your time with TRR, we encourage you to submit an All Voices report.
1.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

good for those that prefer to work independently and not communicate with clients.

Cons

Extremely little pay for the amount of work you do daily. You get paid double the amount working at a fast food place than the paid you receive here. Not allow to sit, have to stand 9+ hours. Warehouse setting very factory setting. Its not as glamorous has others may say. Its worst than if you work for places like Amazon.

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The RealReal Response
1y
Thank you for submitting your feedback. We are happy to hear that you enjoyed the opportunity to work autonomously during your time at The RealReal. We understand that the Photo Production Assistant role can be monotonous due to it’s repetitive nature and quick pace, however, we do regularly assess our compensation and benefits to ensure we are competitive in the marketplace and have made adjustments to our compensation.
Viewing 196 - 198 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.