The RealReal reviews

2.9

36% would recommend to a friend

(1,600 total reviews)

Rati Sahi Levesque

68% approve of CEO

36% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 20, 2024
Recommend
CEO approval
Business Outlook

Pros

There are none to speak of.

Cons

Egregious amount of work for pay that hasn’t increased in a decade, should be outsourced completely.

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The RealReal Response
1y
Thank you for submitting your review. We are disappointed to hear that you were not satisfied with the pay during your time at TRR, we regularly assess our compensation and benefits to ensure we are competitive in the marketplace and have made adjustments to our compensation.
3.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

decent benefits good promotion options if you can stick it out

Cons

Endless hourly quota drove me crazy

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The RealReal Response
1y
Thank you for submitting your response. We are glad to hear that you enjoyed the benefits and opportunity for growth within TRR. We understand your frustration with production metrics, and while we do set KPI’s to ensure a positive consignor and customer experience, we also leverage team performance and business needs to ensure performance metrics are realistic and achievable. Please know we are dedicated to continuously improving the overall employee experience and will continue to provide leadership with feedback regarding UPH.
5.0
Aug 19, 2024

Great starter job

Recommend
CEO approval
Business Outlook

Pros

You get to work at your own pace, and you can us music to get through any shift

Cons

The higher up’s don’t know much about fashion and real authenticity

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The RealReal Response
1y
Thank you for submitting your feedback. We are happy to hear that you enjoyed the autonomy that comes with the Authenticator role. We are dedicated to continuously improving our employee's experience and will continue to provide feedback to leadership to ensure our teams feel supported by their managers.
Viewing 202 - 204 of 1,600 Reviews

Glassdoor has 1,667 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.