The Revenue Optimization Companies (T-ROC) reviews

There is constant turnover with both employees and management. It's not uncommon to see a new manager come and go in a month. A lot of times I don't even know this happened until a few days after the fact. A lot of times you end up doing work the Walmart employees are supposed to do. While you can try to convert this into a sale, a lot of times it just ends up eating some of your time when you can be looking for a better person to pitch to. I have no clue how I am actually doing at the job. As I write this I am somewhat concerned I am under preforming but have seen people maintain a position with less and leave with more. Different managers tend to give different amounts of feed back and I question the job security of anyone who is not a top seller. The job does offer a health plan, but it's only a discount one. If you're healthy the lowest plan is pointless and the job does not pay enough for the next one to be considered affordable. Ironically the job offering the plan actually costs the employee more money due to how the subsidy works under the Affordable Pay Act. There is no clear path of advancement besides getting bumped up to a regional manager. The issue with this is that the regional manager changes a lot and it almost seems like it's beneficial to not take the job.

Cons? Lol, where do I start on this LONG list. ~ FIRST off, you will have NO, absolutely NO home life. If you have a family, or children you best kiss them goodbye before you even start working here. Mobile Team leads, get all the decent shifts. Which is so unfair, especially when it is the regular associates are the VERY ones that carry the weight of the store. 90 % of the Mobile Team Leads in my area suck at selling. And, they are just on a power kick of being " Management.'' They suck at their job, yet get the best schedules, and pay because they were the first to be hired? Oh yeah, that seems accurate. Why not move the ones out of the way that aren't reaching goals, and move up the very ones that carries the market by store to store? This IS the reason why TROC has such a HORRIBLE turn over rate. You can't expect your employees to work, and really push sales when they feel like they don't even matter. Which to be honest, we don't. All you upper TROC people care about is pushing sales, and making sure goals are reached. Which I can understand, BUT you need to care about the very ones that is making that happen for you. IF your employees are happy, and feel appreciated they WILL do more. TRUST me on that, if you feel appreciated you will go above and beyond. They will push and push to make sure the goals are reached. ~ Another con is, you can not move up in this company. Instead of moving your associates up into management when a position needs to be filled, you'll hire outside. There is a few people in my market that are awesome in sales, such as myself also. But, we can not move up. We are stuck in a job that we freaking hate, and we just quit trying. Because, we feel like this is all we are gonna do. MOVE YOUR PEOPLE UP! ~ Treat your employees as you would want to be treated. SIMPLE AS THAT. Some of us HAVE a life. Yes, I am sure that is a shock that us little people actually have families and a life! We NEED family time, down time to relax. ROTATE the schedules with the MTL's and the Mobile Sales Associates! ~ You have to be harassed by those stupid Group Me messages. It's a bunch of crap, and guess what? It DOES NOT WORK in motivating us. We sit back and ignore them, we DO NOT CARE. It is so stupid that you actually believe that it helps in motivating us in moving and pushing sales. Listen, we are constantly moving and pushing sales. We don't need your fake cheerleading. It is absolutely a waste of your, and our time. ~ I have a district manager who used to listen to me, when I would voice my feelings and thought about a lot of things that could be fixed. More less looked at me, and told me to suck it up and move on. It was simple things, that could have been fixed. But, I also understand it has to be hard to make everyone happy, but it is not that hard to fix some things. But, I believe this job is stressing him out to the max. As I have noticed a HUGE difference in him. When we first started he was amazing, always listened to us and made us feel important. But now he is totally different. You corporate TROC need to really take a little bit off your district managers. ~ Rally calls are a waste of time. It does NOT work, so stop that. The only time rally calls work is if there is any new promos that goes on, that we may not know about.