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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) reviews

3.8

71% would recommend to a friend

(949 total reviews)
avatar

Brett Beveridge

80% approve of CEO

68% positive business outlook

The Revenue Optimization Companies (T-ROC) has an employee rating of 3.8 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Revenue Optimization Companies (T-ROC) employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

949 reviews
2.0
Dec 15, 2022

Used to be better

Recommend
CEO approval
Business Outlook

Pros

Some store managers are good, Comissions up to 16%

Cons

This company used to care for their employees but not so much lately, less pay with new commission structure and more work

2.0
Dec 10, 2022
Recommend
CEO approval
Business Outlook

Pros

You get hourly plus commission but that's the only pro I can come up with.. I gave them 2 stars instead of one because I met some really good people and made some friends.

Cons

Everything else! The management is horrible! In the 8 months I worked there I had 5 different managers and 3 different regional managers. Because of that everyone had different rules that would constantly change every couple of months. The Walmart and TROC "partnership" is extremely hostile. Walmart employees were horrific to work with and TROC did absolutely nothing to help their employees. TROC managers would also encourage to push ALL phone sales through even if you suspect fraud. However, I never took that advice and for good reason. Also our inventory would get stolen once every few months, so it's pretty dangerous at night. This job didn't pay enough for all the hoops I had to jump through just to do my job. I could go on.

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The Revenue Optimization Companies (T-ROC) Response
3y
Thank you for your feedback, we hear your concerns and will bring this up internally. We are always looking for areas we can improve in.
3.0
Apr 15, 2022
Recommend
CEO approval
Business Outlook

Pros

gain the ability to network and be a part of a team. learn about the latest technology. commission is great source.

Cons

Walmart contract is faulty and needs to be revised ...t-roc doesn't know how to time manage or trust their employees...clocking in shouldn't require a sequence of apps and devices. if you don't trust your employees get rid of them consistent lack of common sense amongst management and polices..instead of having to take a picture and clock in on a app use the store phone to do the exact task the app was built for.. the management requires too much time in group chat than selling phones and accessories. the inventory is never consistent nor do you have the opportunity to make better commission because not all accessories are available. focus is on sales not the customer. carrier phones are held at a priority and commission is bias..forced to work up to commission base pay only.

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The Revenue Optimization Companies (T-ROC) Response
4y
We appreciate you taking the time to write a very detailed review of your 4 years with T-ROC.
Viewing 103 - 105 of 949 Reviews

Glassdoor has 974 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.