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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) reviews

3.8

73% would recommend to a friend

(949 total reviews)
avatar

Brett Beveridge

79% approve of CEO

69% positive business outlook

The Revenue Optimization Companies (T-ROC) has an employee rating of 3.8 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Revenue Optimization Companies (T-ROC) employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

949 reviews
1.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Hourly pay was decent. Was told that I could decline jobs if not interested. I love the type of work they do.

Cons

Never any work, They will not pay drive time or mileage from home to store or store to home unless it is 60+ miles, They constantly spammed my company email with nonsense that had nothing to do with me or that I even cared about.

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The Revenue Optimization Companies (T-ROC) Response
4mo
Thank you for taking the time to share your experience. We’re glad you enjoyed the work itself and felt the hourly pay was competitive. We’re sorry to hear about the frustration you described—especially being locked out of systems without a clear explanation, limited work availability, and communications that felt irrelevant. In Flex roles, assignment volume can vary by market and client needs, and expectations around accepting/declining opportunities (including travel considerations) should be communicated clearly during hiring and onboarding. If you still don’t have your W-2, we want to help resolve that quickly. Please submit the details through t-roc.fyi/WeSupportU so we can route your note to the right teams (including payroll), review your account access, and address the concerns you raised.
3.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

1. The commission, if you can get majority of all accessories and wearables sales over the Walmart Associates (You make commission off that say, they don't) (Either have them put your register numbers in while cashing someone out, you put them in for them, or just ask them to help you out by handing the transaction over to you to finish out) 2. Not super strict on hair color, nails, make-up, or accessories so long as you are still capable of performing the job. 3. Flexible Hours & Paid Overtime.

Cons

1. Horrible Micro-Managers 2. Technically, yes, we worked in Walmart Store Locations at the Electronic Counter for the purpose of selling phones, electronic accessories, and wearables, but, we did not work "for" Walmart, meaning that we were not supposed to assist any customer with anything that did not involve those things, even while we are perfectly able to do it and not have to sit at the counter being glared at, yelled at, or cussed out for simply not doing what can easily be done 3. the commission is extremely low flat rate-based commission especially when it came to the accessories only being 50 cents per ans wearables for only a dollar per

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The Revenue Optimization Companies (T-ROC) Response
4mo
Thank you for taking the time to share your experience. We’re glad you enjoyed parts of the role like flexible hours, overtime opportunities, and an environment where team members could show up as themselves. We also hear your concerns about micromanagement, unclear expectations when working inside a retail partner location, and an incentive structure that didn’t feel rewarding. No one should feel stuck in the middle of conflicting expectations, and we know leadership approach and program design make a big difference in day-to-day experience. For context for readers, this review reflects a former retail program that is no longer active, and T-ROC supports a wide range of roles and client programs today—so this experience may not reflect how current programs operate. If you’re open to sharing more details, please reach out through t-roc.fyi/WeSupportU so we can route your feedback to the appropriate team.
5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team, clear communication, great culture, learning opportunities, and strong leadership.

Cons

Sometimes busy days, but manageable workload.

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The Revenue Optimization Companies (T-ROC) Response
7mo
Thank you for sharing your experience as an Engagement Coordinator in Guatemala City! We’re thrilled to hear that you’ve felt supported by your team and leadership, and that you’re enjoying the culture and learning opportunities at T-ROC. Creating a workplace where communication is clear and people feel empowered to grow is a top priority for us. We appreciate your honesty about the busy days—your feedback helps us continue to find the right balance and support where it’s needed most. Thanks again for taking the time to leave a review, and we’re excited to have you as part of the T-ROC family! —T-ROC Leadership Team
Viewing 13 - 15 of 949 Reviews

Glassdoor has 974 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.