Is The Salvation Army a good company to work for?

The Salvation Army has an overall rating of 3.3 out of 5, based on over 5,157 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 51% of employees would recommend working at The Salvation Army to a friend and 49% have a positive outlook for the business. The best reviews about The Salvation Army have been left by employees working as Customer Service Representative , Driver and Seasonal Ringer .

Does The Salvation Army pay their employees well?

According to anonymously submitted Glassdoor reviews, The Salvation Army employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at The Salvation Army. This rating has been stable over the past 12 months.

How satisfied are employees working at The Salvation Army?

51% of The Salvation Army employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Salvation Army 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Salvation Army?

Case Manager (159) , Volunteer (105) , Sales Associate (98) , Administrative Assistant (82) , Store Manager (65) , Cashier (62) , Manager (53) , Social Worker (48) , Director (44) , Store Associate (42) , Support Worker (42) , Assistant Manager (38) , Retail Assistant (34) , Bell Ringer (31) , Caseworker (31)

What are the pros of working at The Salvation Army according to real employee reviews?

"the people are great and bend over backwards to help my family and i with whatever we may need" ((in 353 reviews)); "The benefits are great until you realize what kind of company you are working for." ((in 223 reviews)); "Staff were friendly and supportive" ((in 142 reviews)); "Great coworkers and discounts on services" ((in 112 reviews)); "Good work environment for all" ((in 76 reviews))

What are the cons of working at The Salvation Army according to real employee reviews?

"Pay is low but for me it wasn't about getting paid it was about helping others." ((in 429 reviews)); "poor management and unorganized" ((in 226 reviews)); "Salary was low for the work being done and didn't compensate for the hours worked outside of "being on the clock"" ((in 119 reviews)); "The long hours and the head administration don't do anything to show their appreciation." ((in 68 reviews)); "Some bad managers" ((in 68 reviews))

What are employees saying about The Salvation Army layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Salvation Army layoffs and their outlook for job security at The Salvation Army in 2026.

What are the top reviewed The Salvation Army locations?

Chicago , New York , Atlanta , Dallas , Los Angeles , San Francisco , Detroit , Seattle , Alexandria , Charlotte , Denver , Philadelphia , San Diego , Phoenix , Portland , Tampa , Washington , Omaha , Houston , Long Beach , Cincinnati , Syracuse , Minneapolis , Indianapolis , Saint Louis , West Nyack , Sacramento , Fort Lauderdale , Kansas City , Grand Rapids

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The Salvation Army

The Salvation Army reviews

3.3

51% would recommend to a friend

(4,630 total reviews)

General Lyndon Buckingham

91% approve of CEO

49% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

The Salvation Army has an employee rating of 3.3 out of 5 stars, based on 4,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Salvation Army employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Sep 1, 2008

We need better Senior Leadership in The Salvation Army.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There ability and resourses in helping people who are in need.

Cons

The long hours and the head administration don't do anything to show their appreciation. You can work 25 years in The Salvation Army and all you receive is a pin. People put in a lot of time and effort and there is really no appreciation for the work they do.

4.0

Aug 25, 2008

Join the Salvation Army!

Co-commanding officer

Recommend

CEO approval

Business Outlook

Pros

Because it is a calling and not just a job, it is the only one for me! I enjoy the variety and the type of people that you meet each day. I love working with children and seeing them advance in school and music (both which we provide tutoring for) and the appreciation of people who are in need and having that need supplied. On Sundays, we minister to those who have a spiritual need and long for fellowship. It is a great way to help others and at the same time grow and learn about yourself. If given the opportunity again, I would certainly do it again!

Cons

Work is hard and long and money doesn't come it regularly to meet the needs of programs.

1.0

Aug 13, 2008

Not a people's Army, just an Officer's Army

Community center director

Recommend

CEO approval

Business Outlook

Pros

When they are really helping people, that is great, but they can't do a lot because of their finances.

Cons

If you are salary, they take advantage of you and you are required to work long hours with no compensation. No appreciation is shown for your efforts. TOO MUCH hieharchy, they forget they are ministers and become GOD. No team work, do as I say not as I do.

Viewing 4627 - 4629 of 4,630 Reviews

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The Salvation Army

The Salvation Army reviews

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We need better Senior Leadership in The Salvation Army.

Join the Salvation Army!

Not a people's Army, just an Officer's Army

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