Is The UPS Store a good company to work for?

The UPS Store has an overall rating of 3.5 out of 5, based on over 3,250 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 50% of employees would recommend working at The UPS Store to a friend and 46% have a positive outlook for the business. The best reviews about The UPS Store have been left by employees working as Retail Store Manager , The UPS Store Associate and Sales Representative .

Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (568) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (133) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 174 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 110 reviews)); "Great people that you work with and very flexible with time" ((in 100 reviews)); "Easy work, flexible schedule, learn skills" ((in 77 reviews)); "Laid back and flexible schedules" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 226 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 102 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 34 reviews)); "The salary is low and moving up is limited." ((in 24 reviews)); "You'll be alone in the store with no training." ((in 23 reviews))

What are the top reviewed The UPS Store locations?

Atlanta , Chicago , New York , San Diego , Houston , Los Angeles , San Antonio , Dallas , Austin , San Francisco , Orlando , Charlotte , Las Vegas , Miami , Philadelphia , Raleigh , Seattle , Birmingham , Frisco , Nashville , Sacramento , Denver , Washington , Brooklyn , Greensboro , Jacksonville , Tampa , Phoenix , Louisville , Indianapolis

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,161 total reviews)

Tim Davis

51% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Feb 14, 2013

Behind in Development

General manager

Recommend

CEO approval

Business Outlook

Pros

The fact that all UPS Stores are privately franchised offers a unique opportunity to identify with other local small business owners.

Cons

Unfortunately a comparison between The UPS Store and FedEx Office offers a painfully obvious view of how slow the overall progression has been within The UPS Store community. Equipment, employees, and general services available are lacking at 9 out of 10 locations.

4.0

Feb 11, 2013

Never a dull moment

Manager

Recommend

CEO approval

Business Outlook

Pros

For me the absence of ladder climbers :0) It's a small work place with maybe 2 or 3 employees. The hours are good, it's hard to find a retail job were you don't have to work late nights. and for me no weekends. Plus I really enjoy the interaction with my customers. would be a great job for college kids, mostly part time.

Cons

no real advancement , a lot of running and multi tasking, there 's a lot of different thing that the stores do, it's not just shipping, there's your mail-room, and then corporate accounts, which sometimes you feel like you were given a job but no one told you what to do LOL But I still Love my job ;0)

3.0

Feb 11, 2013

My time on the fold down chair was wonderful

Seasonal assistant

Recommend

CEO approval

Business Outlook

Pros

Work in nature Work with a truck

Cons

Not a lot of time driving with the doors closed

Viewing 3106 - 3108 of 3,161 Reviews

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Jobs at The UPS Store

Full-Time Center Associate #7740

Full-Time Center Associate 7346

Part-Time Center Associate 7346

Washington, DC

View job

Part-Time Center Associate 0535

Packing Printing and shipping The UPS Store