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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)
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Tim Davis

48% approve of CEO

44% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 5, 2017

No growth and no benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for a college kid

Cons

Terrible if you or your kids ever get sick because of the small amount of employees

1.0
Dec 5, 2017

Constant Tension

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job with wages.

Cons

The owner (also the manager) is rude and condescending to everyone, employees and customers alike (unless of course the customers are other business owners). Both stores have a local reputation for this. Training is minimal (and you will get chewed out for asking for more training) and makes it difficult to provide customer assistance without help unless you already know your job inside out. However, the manager hates being asked to help, even when no-one else is around. It doesn't help that the place is usually understaffed during busy hours. Safe lifting practices are discouraged, despite the bulk and weight of the items you will often deal with. Despite lack of training and support from the management, the workers take the blame for problems and customer dissatisfaction. The only break is lunch and employees are rarely permitted to sit, despite long hours and long periods of time without customers or work.

Viewing 112 - 114 of 3,156 Reviews

Glassdoor has 3,244 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.