Question 1

Is The UPS Store a good company to work for?

Accepted Answer

The UPS Store has an overall rating of 3.5 out of 5, based on over 3,244 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 49% of employees would recommend working at The UPS Store to a friend and 44% have a positive outlook for the business. The best reviews about The UPS Store have been left by employees working as Retail Store Manager, The UPS Store Associate and Sales Representative.

Question 2

Does The UPS Store pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at The UPS Store?

Accepted Answer

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

Question 4

What are the top reviewed jobs at The UPS Store?

Accepted Answer

Sales Associate (568), Store Associate (183), Associate (155), Manager (155), Store Manager (155), Customer Service Representative (131), Retail Sales Associate (117), Assistant Manager (100), Customer Service Associate (61), Graphic Designer (61), Store Clerk (53), Sales Associate/Cashier (40), Retail Associate (31), Customer Service (28), Package Handler (28)

Question 5

What are the pros of working at The UPS Store according to real employee reviews?

Accepted Answer

"Great for students that are busy and want to work flexible hours" ((in 187 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "flexible schedule and work hours" ((in 81 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 65 reviews))

Question 6

What are the cons of working at The UPS Store according to real employee reviews?

Accepted Answer

"No benefits not even for full time workers (at least not at my store)" ((in 233 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

Question 7

What are the top reviewed The UPS Store locations?

Accepted Answer

Atlanta, Chicago, New York, San Diego, Houston, Los Angeles, San Antonio, Dallas, Austin, San Francisco, Orlando, Charlotte, Las Vegas, Miami, Philadelphia, Raleigh, Seattle, Birmingham, Frisco, Nashville, Sacramento, Denver, Washington, Brooklyn, Greensboro, Jacksonville, Tampa, Phoenix, Louisville, Indianapolis

The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lead Associate

Sales Associate at The UPS Store

Customer Service/Shipping

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Jobs at The UPS Store