TherapyNotes reviews

4.1

78% would recommend to a friend

(106 total reviews)

Bradley S. Pliner

89% approve of CEO

75% positive business outlook

TherapyNotes has an employee rating of 4.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

106 reviews
4.0
Sep 30, 2023

Great company to work for!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training program, opportunities for growth within the company, laid back and friendly environment, hybrid schedules.

Cons

Customer success with the addition of specialty queues can be overwhelming and the expectations of the role and its responsibilities are not sustainable. Burnout is inevitable.

1.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

the pros I can think of is that I met some cool friends.

Cons

WORST PLACE TO WORK AT. No, this is not just an angry employee, I am trying to save someone from having the worst experience of their lives. First they will entice you with the "bean bag room" and the DC and Marvel portraits. Make you feel like you can leave your other job because you'll have job security and support. So you say yeah, what the hell. Training comes around and you're in the room with your new friends (the only good part). The trainers are great. but that's only because they can't have a decision in what's to come. You go through product training, where you take an enticing test- Oh also the software is terrible so that's why the product training is long- Then you start to feel like I can do this, its not that bad hey at least there's free snacks. Next they will put you in your teams and you'll feel great, like okay if people can do this then maybe I can-WRONG. Just when you are feeling comfortable, they will decide it's too much for you WITHOUT EVEN ASKING, and all that talk about feedback and how we strive for an open communication environment, will just bite you in the butt cause they won't have any open communication to you when they decide to cut you after making you feel like your doing great.

5.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

TherapyNotes is a really fun place to work. The culture is awesome with free snacks and lunches, you're free to express yourself and everyone is so friendly and helpful. We feel like a family. The work is busy but manageable as long as you stay focused. Compared to other Sales jobs, the stress is lower since the software is such a valuable tool for the client so it makes our job a little easier but we still have to stay on top of our game and deal with frustrated customers. Overall, there is a really good work/life balance and I feel excited to come to work each day. The company also continues to grow.

Cons

There can be a lot of work/calls to get done in a small period of time but the team is always willing to lend a hand if needed.

Viewing 37 - 39 of 106 Reviews

Glassdoor has 107 TherapyNotes reviews submitted anonymously by TherapyNotes employees. Read employee reviews and ratings on Glassdoor to decide if TherapyNotes is right for you.