Pros
-Snacks and Drink provided with the occasional food trucks. -Feel as one of the team members. From supervisors up to the CEO. -Willing to work with you regarding scheduling and flexibility for those who have kids. -Hybrid work schedule. -Extensive onboarding training that has you feeling confident once you are taking call solo. -Plenty of benefits to cover all that may come in life. -Awesome PTO policies. -Major holidays are paid time off to spend time with your family. -Very welcoming to LGBTQIA+ (I do not feel I need to hide my true self). -Work supplies are provided. -Great IT team for all PC issues that may occur. - Supervisors are helpful and quick to respond when needed. -Clean and well-kept work environment. -Area around the building is clean and properly maintained. -Managers and Supervisors have your back with unruly customers.
Cons
-Due to the nature of the job, you will come across some unruly customers. -Hotel seating in office which can lead to different desks daily. (I like to have my desk decorated)