Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at TherapyNotes?

78% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.1 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Service Representative (11) , Customer Success Representative (11) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Great work life balance" ((in 6 reviews)); "Great pay and benefits" ((in 6 reviews)); "Management is diverse and for the most part you will be matched with your work style." ((in 6 reviews)); "Managers and team leads are always available and respond quickly" ((in 4 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 4 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 6 reviews)); "You are given two weeks of PTO to start, but you accrue one week every six months." ((in 3 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Dallas , Denver , Bensalem , Doylestown

TherapyNotes reviews

4.1

78% would recommend to a friend

(106 total reviews)

Bradley S. Pliner

89% approve of CEO

75% positive business outlook

Ratings by demographic groups

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TherapyNotes has an employee rating of 4.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

106 reviews

5.0

Oct 24, 2014

Small company with all the benefits and challenges of a small company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has recently moved locations in the same zip code and it seems like a lot of the company's issues were left there including the aforementioned revolving door. Pliner Solutions' flagship product TherapyNotes has matured in the past few years and now the company has a true start-up feel to it. Great benefits, flexible hours, no set dress code, expressive environment, great co-workers, and competitive pay all make coming to work easy.

Cons

Parking situation is occasionally competitive with next-door Bayada nurse-staffing. Car practically required to get to work. The location is close to a busy intersection which is fed directly from a PA turnpike exit that can affect commuters. Small company mentality and informality may not be for everyone.

TherapyNotes Response

11y

Thanks for the review. We may be a small company, but not for long! Regarding transportation, to those who are reading the train station is about a 15 minute walk from the office, and we will be happy to pick up commuters! We'll make sure this is communicated to the team.

5.0

May 28, 2026

Supportive management and great work-life balance

It department

Recommend

CEO approval

Business Outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

5.0

Apr 18, 2026

Best example of a remote call center environment Ive seen

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Strong, well-paced training and onboarding that sets you up to succeed Excellent real-time support from team leads during live calls Consistent access to help, even after training ends Competitive pay for the role, especially at the entry level Solid benefits package Minimal micromanagement compared to typical work-from-home roles Clear expectations with a straightforward structure Good fit for people who enjoy problem-solving and helping others with solvable issues

Cons

I genuinely have no cons at this time.

Viewing 49 - 51 of 106 Reviews

Jobs at TherapyNotes

Senior Software Developer

Senior Software Developer (Agentic Development)

TherapyNotes

TherapyNotes reviews

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Small company with all the benefits and challenges of a small company

Supportive management and great work-life balance

Best example of a remote call center environment Ive seen

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