TherapyNotes reviews

4.1

78% would recommend to a friend

(106 total reviews)

Bradley S. Pliner

89% approve of CEO

75% positive business outlook

TherapyNotes has an employee rating of 4.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

106 reviews
5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team culture which encourages closely working together and those with more experience teaching and helping new hires. Great healthcare, dental, and 401k benefits Good opportunities for long term careers Work from home allows for flexible schedules and less time and money spent on driving and gas. Teams always open for feedback on how to improve Fun team building exercises which make you feel like part of a family and not just a working team.

Cons

Quickly expanding company means growing pains, shifts to SoA, new hires, refactoring into Angular and simultaneous development of new features can lead to quickly out of date documentation and unexpected issues which block work items.

3.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

The work itself can be genuinely fulfilling, as you are working directly with mental health providers. Though you might occasionally deal with difficult customers, they are far from the norm. The customers were engaging, and I enjoyed supporting a product that felt meaningful. My day-to-day responsibilities helped me grow both professionally and personally. Overall, your coworkers are mostly laid-back, which aligns well with the modern tech startup culture the company is aiming to create. The recruiting team here has a knack for picking out the best, and I made lifelong friends during my time there.

Cons

The workload was intense and support uneven—some teams had no guidance, while others were micromanaged to the extreme. My colleagues and I frequently found ourselves handling workloads equivalent to that of four people. On top of that, we were often notified of significant software changes with almost no time to familiarize ourselves with them or adapt to the updates effectively. Promotion decisions felt erratic, based more on politics than performance or experience. Leadership often appeared to ignore inappropriate behavior in certain instances, while taking disciplinary actions or even terminating employees for comparatively minor infractions. Over time, a sense of favoritism becomes evident to anyone working there, and what initially feels like a close-knit community starts to resemble high school cliques.

2.0
Jun 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits were pretty good I guess

Cons

Too much micromanagement from the job down to how socialize with coworkers

Viewing 52 - 54 of 106 Reviews

Glassdoor has 107 TherapyNotes reviews submitted anonymously by TherapyNotes employees. Read employee reviews and ratings on Glassdoor to decide if TherapyNotes is right for you.