Thomson Reuters reviews

3.9

74% would recommend to a friend

(14,572 total reviews)
avatar

Steve Hasker

82% approve of CEO

66% positive business outlook

Thomson Reuters has an employee rating of 3.9 out of 5 stars, based on 14,572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thomson Reuters employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

15K reviews
2.0
Aug 6, 2021

Not the same TR from a decade+ ago

Recommend
CEO approval
Business Outlook

Pros

In my years working at TR, I've always been in awe of my amazing colleagues; they operate with integrity and professionalism, have great senses of humor, and are very inclusive. 2 out of my 3 immediate managers during my time at TR have all been great; ensuring that your family and your health come first. TR responded very well during the pandemic. Still, to date, no one is required to return to the office, and although people were encouraged to start returning in August/September 2021, now that the Covid numbers (due to the variant) are increasing, that is all on hold.

Cons

The new leadership team devalues employees that have devoted years, not to mention decades, of their lives to TR. It appears that the goal of the new leadership team is to prove that this is not the same Thomson Reuters from a decade + ago. The "Change Program", which seems never-ending (although it's set to end on 12/31/2022), means terminating excellent people who've given the best years of their lives to TR. As part of this program, six figures plus are being spent on consultants trying to tell employees what to do, then the dawning realization that the recommendations are all crap and are immediately cast aside. Countless hours are wasted supporting the "Change Program" and yet nothing good will come from this, except a shell of a company will remain with new, inept people who don't understand the products nor the customers. Thousands of people are being laid off, including entire teams, in one sitting. Direct managers aren't even consulted before employees are terminated. Performance reviews aren't reviewed before choosing which employees to terminate, nor is one's personal situation. Who cares if there's an employee who has always received "exceeds expectations" on their performance evaluations, who is single and taking care of a chronically ill family member: terminate them. Who cares if there's an employee who is the sole breadwinner for their family, as their spouse lost their job during the pandemic: terminate them. Then the remaining people are scolded for not picking up the work laid aside, in addition to their own responsibilities. "Do more with less" is the mantra that's ingrained in everyone's heads. What this really means is do more with fewer resources, less experience, less knowledgeable managers, less support, less personal time off, less sleep... What does the leadership care about any of this? The stock prices keep increasing, as does leadership's net worth. We were once a company of over 60k employees worldwide. Now we have fewer than 20k, possibly 15k, employees. No one is safe now. One's only chance for surviving at this company seems to all depend on where one is located, although location is no guarantee of being safe. If one is not working out of Eagan or Dallas, then the writing is on the wall and you'd better be looking for a new job, unless you're willing to relocate. That said, the new preferred location is now Toronto. I've devoted most of my career at TR, but sadly, that means noting now. Loyalty means nothing.

1.0
Apr 6, 2020

Churn and Burn Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Parking, cafeteria, onsite bank

Cons

Lack of Leadership/Management, terrible culture, lack of diversity

1.0
Jan 17, 2020

Awful

Recommend
CEO approval
Business Outlook

Pros

Get to work from home and great benefits

Cons

Where do I start? Several years ago, my mother worked for TR in NYC. She was there for several years and then abruptly fired for "incompetency. " She had two undiagnosed mini strokes and the beginning of Parkinson's. Did they not notice a sudden decline in her mental facilities and consider something might be wrong? Of course not. Then I had to fight with HR to get her cobra paperwork. Despite this, I interviewed in Eagan and was hired. What a bad move on my part. In 5 years I've had FIVE bosses. Constant restructuring. Constant technological issues. Even though we are all adults, we must log our time - even if it's a 30 second conversation with a coworker. Feels like under constant lock and key. In 20+ years in the workforce, never ever have I and my fellow coworkers had such bad morale. Such a shame. I'd quit if I didn't currently need health benefits. Hoping to get out soon!

avatar
Thomson Reuters Response
6y
We appreciate the feedback and recognize that we have gone through a tremendous amount of change at TR. The world is changing faster than ever before, and Thomson Reuters needs to ensure that we change in order to meet the need of our customers. One of those changes, in particular, has been that we have gone through a process to significantly delayer/reduce the amount of middle management in the organization to empower employees to better serve our customers and move faster. The new TR is a much more dynamic, fast-moving organization. We are also spending tens of millions of dollars to upgrade the technology throughout our organization. From everything from purchasing new computers for all employees, to improving the infrastructure that we all use on a daily basis. We are making fundamental changes to improve our employees' experience and are committed to that throughout 2020 and beyond.
Viewing 34 - 36 of 14,572 Reviews

Glassdoor has 18,735 Thomson Reuters reviews submitted anonymously by Thomson Reuters employees. Read employee reviews and ratings on Glassdoor to decide if Thomson Reuters is right for you.