Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 42 reviews)); "You will most likely find great people here and lasting friendships." ((in 18 reviews)); "Good Benefits, Casual Dress Code, Company invests in entry level staff, Fast" ((in 13 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 8 reviews)); "Free cafeteria food." ((in 8 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"low pay high cost of health care." ((in 32 reviews)); "Poor management" ((in 13 reviews)); "person meetings with different managers." ((in 10 reviews)); "Low salary, role structure, benefits" ((in 9 reviews)); "Upper management is closed minded." ((in 8 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

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TicketNetwork

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.3

Career opportunities

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

206 reviews

2.0

Jun 18, 2026

Remote work is a plus, but pricing policies disappoint

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working remotely is good, better than on site.

Cons

Face value verses market value on tickets. The all sales final policy.

1.0

May 11, 2026

It’s best to stay away from here.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Free food, holiday parties, exercise room

Cons

Corrupt management, low pay, no 401(k) match, customers were abusive, the benchmark was constantly changing, encouraged false documentation on employees performance

1.0

May 4, 2026

Few benefits, low pay, and lots of micromanagement

Marketing

Recommend

CEO approval

Business Outlook

Pros

Good health insurance benefits. 401k match.

Cons

Terrible pay. Micromanaging. No job growth opportunities.

Viewing 1 - 3 of 206 Reviews

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Jobs at TicketNetwork

Contact Center Associate I (Remote)

Executive Support Specialist

VP Application Development