Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 39 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Good Benefits, Casual Dress Code, Company invests in entry level staff, Fast" ((in 12 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 9 reviews)); "Exceptional company culture." ((in 6 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"low pay high cost of health care." ((in 32 reviews)); "person meetings with different managers." ((in 9 reviews)); "Low salaries, top" ((in 9 reviews)); "Upper management is closed minded." ((in 8 reviews)); "On top of this there are next to no advancement opportunities, and it is incredible hard to get a raise." ((in 3 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews

2.0

Nov 19, 2020

"An entertainment company, not a tech company" - internal refrain

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Good cafeteria - Relaxed atmosphere where engineers have flexibility on how they manage their day and tasks

Cons

- Poor wages - Meaningless promotions with no merit increases - The only path to getting meaningful wage increase is to be close to the CEO and take on extra work for him consistently. - Engineering culture where exclusive knowledge of products/projects makes you more valuable instead of promoting knowledge sharing and documentation - Frustrating tech debt that promotes said engineering culture and bad coding practices

TicketNetwork Response

5y

The average engineering salary is over $100,000 the superstars make a lot.

4.0

Oct 29, 2020

Good company overall

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great work culture, smart people

Cons

pay is not great, way below market

TicketNetwork Response

5y

We've seen a dramatic increase in the average engineering salary. There are some engineers who wrote great code and work hard. The better you ar the more you make this is a meritocracy.

2.0

Oct 28, 2020

Review

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Generous Vacation Time, Free Meals

Cons

Pay, Work Hours, Senior Management

Viewing 52 - 54 of 206 Reviews

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Jobs at TicketNetwork

Contact Center Associate I (Remote)

Executive Support Specialist

VP Application Development

TicketNetwork

TicketNetwork reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

"An entertainment company, not a tech company" - internal refrain

Good company overall

Review

Top companies for "Compensation and Benefits" near you

Jobs at TicketNetwork