Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 43 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Good benefits (free meals, gym, laundry, and others I did not use)" ((in 14 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 8 reviews)); "Coworkers can be awesome and cafeteria is a nice perk" ((in 6 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"pay is low to start but if you do a good job you can move up the 'ladder' quickly" ((in 32 reviews)); "Poor management" ((in 14 reviews)); "person meetings with different managers." ((in 10 reviews)); "Upper management is closed minded." ((in 8 reviews)); "Low salaries, top" ((in 8 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

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TicketNetwork

TicketNetwork reviews

2.8

28% would recommend to a friend

(89 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

89 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jul 3, 2014

Innovative Company with a Great Future

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

TicketNetwork is not your run-of-the-mill employer. Company offers many benefits, with the most notable being the free onsite gym, onsite laundry room, and a beautiful cafeteria in which cooked food is prepared each weekday. The entire group of leaders at TicketNetwork are strong and hard-driving, and all are willing to listen to suggestions to make the company better for both its employees and customers.

Cons

The job can at times be very demanding. From time to time, you get an irate customer, usually because they were misinformed by another representative. Starting pay is not typical for the ticketing industry.

1.0

Apr 26, 2014

Bad experience but a stepping stone into better opportunities.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Casual dress, Free food in cafeteria, Dual monitors

Cons

A LOT of turnover due to: Poor management, low pay, favoritism, no work/life balance, hostile environment, not a WAH environment (even on bad snow days)

3.0

Apr 23, 2014

Great company depending on the department you work in

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Good Benefits; free gym and caf, great company parties! Most of the pople are very friendly and fun to work with.

Cons

Long hours, if you work in the call center and have a family, depending on the hours you work, you can pretty much give up most of your family time, I never saw my child, except for on days off. Also they money is ok and can be argued that the benefits even out the low pay, but most other call centers pay a lot more. The insentive pay outs are horrible .0055% is the most any employee can make off there sales.

Viewing 67 - 69 of 89 Reviews

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Jobs at TicketNetwork

Executive Support Specialist

VP Application Development