Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 39 reviews)); "You will most likely find great people here and lasting friendships." ((in 15 reviews)); "Good benefits (free meals, gym, laundry, and others I did not use)" ((in 12 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 8 reviews)); "Free cafeteria food." ((in 6 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"pay is low to start but if you do a good job you can move up the 'ladder' quickly" ((in 31 reviews)); "Poor management" ((in 15 reviews)); "Low salaries, top" ((in 10 reviews)); "person meetings with different managers." ((in 9 reviews)); "Upper management is closed minded." ((in 8 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

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TicketNetwork

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.3

Career opportunities

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

206 reviews

3.0

Feb 20, 2018

No one stays long

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The free provided food is a great perk that you won't find often in CT. You will be able to dip your hand in different areas which will help you learn so much. You will most likely find great people here and lasting friendships.

Cons

Low Pay. Turn over rate is ridiculous. So many people leave quickly, you will not find many employees that have worked here more than three years. The company cares about things that do not matter for example they did not offer even the tuition reimbursement even though it was promised but have many parties

2.0

Jan 22, 2018

Sweet and sour (mostly sour) work place

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Free food everyday onsite gym onsite free laundromat cool coworkers most of the call center management is nice and helpful The game room is pretty sweet

Cons

Required to come in even during severe weather and you will face repercussions if you do not show up. Tendency to hire unqualified workers for the sake of having a body in office Pay is pretty low considering a lot of the work required would be considered manager Tier Poor Communication from management Short handed most of the time Poor ventilation in call center, usually has a strong odor of B.O. Confusing attendance policy and usually takes advantage of the confusing verbiage and nature of the policy to put in employees in an uncomfortable position Passive aggressive work environment

2.0

Oct 13, 2017

Its a job to gain technical skills really

Executive support

Recommend

CEO approval

Business Outlook

Pros

Can learn programs like SQL and VBA. Learn advanced excel. Surrounded by brilliant people. Free food, laundry, company holiday parties. College atmosphere. Average age is 30 or so so young people.

Cons

Sketchy company. Huge turnover. Pay is poor. Job is not sustainable if you plan on actually doing something with your life. Stay here no more than 6 months and start looking for a more advanced job in your field.

Viewing 112 - 114 of 206 Reviews

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Jobs at TicketNetwork

Contact Center Associate I (Remote)

Executive Support Specialist

VP Application Development