Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 43 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Benefits are great." ((in 10 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 9 reviews)); "Free cafeteria food." ((in 7 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"low pay high cost of health care." ((in 29 reviews)); "person meetings with different managers." ((in 10 reviews)); "Upper management is closed minded." ((in 8 reviews)); "Low salaries, top" ((in 8 reviews)); "Disorganized and training was very unprofessional" ((in 4 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

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TicketNetwork

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.3

Career opportunities

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

206 reviews

5.0

Nov 1, 2019

Working Hard...

Manager

Recommend

CEO approval

Business Outlook

Pros

Management seems to recognize and is working hard to show its employees how important we are to the success of the company. The company is bringing back things that we all enjoy. Company just announced increases in pay for employees and increased its minimum wage to $15.

Cons

Company expects it employees to work hard and that means more than 40 hours typically. Could use more flexibility in hours or remote work from home opportunities.

4.0

Oct 29, 2019

A good environment overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The cafeteria, plus gym and laundry perks and casual dress have always been great. Company culture as a whole has been improving recently, with more attention being paid to employee morale and more events and happy hours taking place. It's also a great place to meet friendly coworkers and feel part of a team.

Cons

Certain areas of the company have issues with disorganization and communication. Human resources does not actively respond to employee issues, making it seem like they do not care.

5.0

Jan 22, 2019

Great company

Customer service

Recommend

CEO approval

Business Outlook

Pros

This is a great company with room for growth

Cons

the management needs better tine management and leadership

Viewing 133 - 135 of 206 Reviews

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Jobs at TicketNetwork

Contact Center Associate I (Remote)

Executive Support Specialist

VP Application Development