TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)
avatar

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews
5.0
Jan 22, 2014
Recommend
CEO approval
Business Outlook

Pros

TicketNetwork has a lot of positive things going for it - especially the creativity and the drive of its CEO and founder. The story of TicketNetwork is in and of itself an impressive one (ie: how a company started with 2 employees in 2002 and ended up with near 500 employees in 2013/2014). The company continues to be innovative and continues to grow (and hire!!) despite the sagging economy. It offers a lot of perks to employees (great food, great parties, pretty good health care benefits). Its CEO is a hoot - a "character" - who personifies the genius and quirkiness of the company. The company is also impressive in how much it is willing to stake a chance on new talent and how much it is willing to give employees a chance to grow within the corporate walls. Particularly impressive (and refreshing) is the fact that the CEO likes to hire people who interest him and mold them into the company even if they're not an exact fit for a position. That more than anything shows that TicketNetwork is a very people-focused place.

Cons

The company doesn't necessarily pay commensurate with the market - but it's also true that TicketNetwork is unique to be hiring in this economic atmosphere. Changes in management have also been a little uncertain for people - but *uncertainty* is the enemy rather than the particulars of the changes. The company could do a better job with internal training as people move into new positions and departments. The company is also so big that sometimes its different chunks (and brands) don't communicate with each other the way they should.

5.0
Jan 11, 2014

Entrepreneurial

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TicketNetwork is a great place to work if you’re entrepreneurial, care about your work, and are willing to stay focused and put in extra effort when required. The workplace is very flexible, especially for employees who perform at a high level. I think we had some serious issues with having the wrong people in certain positions for too long, but this has been taken care of with recent management changes. During my 7 years at TicketNetwork, I’ve had my ups and downs. No work environment is perfect, but it is the right fit for me. I have been trusted with a wide variety of projects; some have succeeded others have not. I’m genuinely grateful for all of the experience I have gotten at TicketNetwork and the freedom and trust that has been given to me. Right now, I am very happy in my role. I enjoy working with my immediate team and co-workers in general. We really care about and support each other and we’re not competitive with each other – at least on my team. I also think our management team is doing a great job with making the hard, but necessary changes.

Cons

I think we can do a better job with setting expectations for performance. I think that some employees get frustrated because they see others advancing, but they are not advancing. A better training program and an HR department that helps employees to grow professionally would be extremely helpful.

4.0
Dec 16, 2013
Recommend
CEO approval
Business Outlook

Pros

There are a lot of opportunities and the people are great. The Recruiter I worked with was excellent. She was kind and knowledgeable and always made herself available for questions. She was one of the factors that made it easy to take the job offer.

Cons

Low starting pay and some pretty big communication issues.

Viewing 139 - 141 of 206 Reviews

Glassdoor has 213 TicketNetwork reviews submitted anonymously by TicketNetwork employees. Read employee reviews and ratings on Glassdoor to decide if TicketNetwork is right for you.