Does TicketNetwork pay their employees well?

According to anonymously submitted Glassdoor reviews, TicketNetwork employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TicketNetwork. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at TicketNetwork?

28% of TicketNetwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TicketNetwork 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TicketNetwork?

Software Engineer (13) , Customer Service Representative (10) , Call Center Representative (5) , Product Manager (4) , Analyst (3) , Anonymous (3) , Customer Service Representative (CSR) (3) , Executive Support (3) , Marketing (3) , PPC Specialist (3) , Customer Service (2) , Data Scientist (2) , Management (2) , Manager (2) , Project Manager (2)

What are the pros of working at TicketNetwork according to real employee reviews?

"Free food and game room" ((in 39 reviews)); "You will most likely find great people here and lasting friendships." ((in 17 reviews)); "Good Benefits, Casual Dress Code, Company invests in entry level staff, Fast" ((in 12 reviews)); "It's also a great place to meet friendly coworkers and feel part of a team." ((in 9 reviews)); "Exceptional company culture." ((in 6 reviews))

What are the cons of working at TicketNetwork according to real employee reviews?

"low pay high cost of health care." ((in 32 reviews)); "person meetings with different managers." ((in 9 reviews)); "Low salaries, top" ((in 9 reviews)); "Upper management is closed minded." ((in 8 reviews)); "On top of this there are next to no advancement opportunities, and it is incredible hard to get a raise." ((in 3 reviews))

What are employees saying about TicketNetwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TicketNetwork layoffs and their outlook for job security at TicketNetwork in 2026.

What are the top reviewed TicketNetwork locations?

South Windsor , Hartford , Vernon , New York , Phoenix , Kinston , East Hartford , East Windsor , Manchester , Erving , Connecticut Gardens , Connecticut Avenue Park

TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (206 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews

3.0

Dec 27, 2023

Great staff with unprofessional management

Software developer

Recommend

CEO approval

Business Outlook

Pros

They bring together cool minds

Cons

Top Management is not caring about workers , behaving even against law sometimes

3.0

Sep 28, 2022

Mediocre

Contact center senior agent

Recommend

CEO approval

Business Outlook

Pros

Able to work independently. Don't feel micromanaged. Team environment.

Cons

Incentive plan was designed to be unreachable. All reps receive about $70/month in bonus pay which is ridiculously low. In order to make a sufficient bonus pay you have to touch 17+ orders per hour. Which isn't feasible in a contact center. Each order issue spans 5-8 minutes minimum so the most a superior agent can reach is 12/hr. This hold all reps in that $70 bonus pay zone each month.

5.0

Aug 13, 2022

Exciting time to be at TN

Product management

Recommend

CEO approval

Business Outlook

Pros

A "get it done" and innovative culture The company is adding resources to keep up with growth Constant positive engagement with upper management

Cons

Can't hire fast enough to keep up with customer needs

Viewing 154 - 156 of 206 Reviews

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Jobs at TicketNetwork

Contact Center Associate I (Remote)

Executive Support Specialist

VP Application Development

TicketNetwork

TicketNetwork reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great staff with unprofessional management

Mediocre

Exciting time to be at TN

Top companies for "Compensation and Benefits" near you

Jobs at TicketNetwork