TicketNetwork reviews

2.8

28% would recommend to a friend

(206 total reviews)
avatar

Donald J. Vaccaro

31% approve of CEO

31% positive business outlook

TicketNetwork has an employee rating of 2.8 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TicketNetwork employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

206 reviews
1.0
Nov 11, 2013

Low pay, favoritism, no room for growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees are given the chance and encouragement to talk to high management about any concerns or ideas; free lunch and parties. All employees are encouraged to learn new skills within the company and transfer to different departments if they want.

Cons

Aside from the salaries here being absolutely atrocious, there is no room for growth here as much as they preach there is. They encourage learning new skills and transferring to other departments, but when you get there, the grass is not greener. You take on more responsibility and work and yet, the pay does NOT increase. The micro-management is increasing at an alarming rate and all employees are constantly urged to work well beyond the 40 hour week without any overtime pay. They inject false hope into the people that if you work long nights and weekends, that you will earn more compensation, but that is an absolute lie. Those who have collected tons of data and research proving that this company pays SEVERELY under the industry standard have presented it to higher management and HR on many occasions, but not once have they made any effort or even put any thought to raising the salaries, despite all the extra hard work many employees put in. It's a dead end here. When the company constantly boasts about the increased sales and profits they are getting, not one extra cent is seen by the employees. There are many dirty little secrets that linger around and those who are not aware are fooled by the masked image the company portrays to them. Fairness is also a large problem that exists within the company, some people receiving extra recognition and compensation that perform no better than the rest that should be getting that same keep. Although the "open door" policy is strongly enforced, when employees do take advantage of that opportunity, the only answer we get is "if you aren't happy here, leave". As the company grows, more morale gets thrown out the window and the dissatisfaction among employees grows as the turnover rate each month is also growing.

1.0
Oct 26, 2016

Not Worth It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- There is free food, but the cafeteria doesn't uphold state laws for food service (don't trust the day-old soups). - No dress code, piercing/tattoo policy.

Cons

- Promotion process is very slow (unlikely to significantly advance within three years). You are unlikely to move to management without flirting, having unprofessional or even illegal relationships, or brown-nosing. (There were instances where HR was involved because a minor was "in a relationship" with their adult manager on FaceBook. - The company is based upon the "legal" resale of concert, event, and sports tickets (for example, you purchase tickets when they go on sale or pre-sale, and you sell them for hundreds or even thousands of dollars more than they're worth). - The professionalism of the managers or supervisors is akin to that of the high school interns. It is very hard to take supervisors seriously because they don't take themselves seriously. - There are very few positions there that provide valuable experience if you ever want to get a real career. - The company tends to employ very questionable people. There are criminals and sex offenders in management and upper-management. - Overall, it seems like this company needs a severe check on their morals and values.

Viewing 19 - 21 of 206 Reviews

Glassdoor has 213 TicketNetwork reviews submitted anonymously by TicketNetwork employees. Read employee reviews and ratings on Glassdoor to decide if TicketNetwork is right for you.