TierPoint reviews

3.6

67% would recommend to a friend

(290 total reviews)
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Jerry Kent

85% approve of CEO

66% positive business outlook

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

290 reviews
2.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits and vacation time.

Cons

Toxic atmosphere to work in.

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TierPoint Response
1y
Thank you for stopping by our Glassdoor page! We offer a generous amount of time off and appreciate you recognizing that along with our benefit packages. While we see you no longer work at TierPoint, the HR team door is always open for candid conversations about your experience in the workplace. Thank you for all that you did for TierPoint!
2.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent starting pay in most positions Mostly remote workforce Floating holidays and higher than average pto (maybe)

Cons

Very minimal raises, even after title positions. Managers know this and frequently advise employees to leave TierPoint and come back. Tierpoint is known to lose employees over asking for a 10% salary bump, but will re hire someone for 40-60% more. no bonus's unless you have a manager title or above. Manager bonus's are *up to 5%, but is usually 3% or less depending on company performance limited growth opportunities as the internal hiring process requires your current manager to receive notice prior to interviewing and they have to accept it. CEO is known for "wanting 7 figure profits from a $0 investment" and this leads to tierpoint lagging behind others who are willing to invest in new technologies and practices. Expects employees to work miracles, and the good ones who do so are not fairly compensated. Lots of blatent agism from middle age or older employees intentionally sabotaging younger employees or roadblocking them from being able to complete their work

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TierPoint Response
1y
Thank you for taking the time to share your feedback. We understand that fair compensation, career growth, and a supportive work environment are essential to our employees. While we recognize there are areas we can improve, we are continuously evaluating our policies regarding compensation, bonuses, and internal mobility to ensure we provide a fair and rewarding workplace. We take concerns about workplace culture and inclusivity very seriously. If any employee experiences or witnesses behavior that goes against our values, we encourage them to bring it to HR or leadership so we can address it appropriately. We appreciate your insights and will continue working toward making TierPoint a better place for everyone. If you'd like to share more specific concerns, HR welcomes open discussions to drive positive change
4.0
Oct 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Communication from Top Down Wants to be best HR Involvement

Cons

Salaries are low across the board

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TierPoint Response
1y
Thank you for taking the time to leave a review! We are glad to hear your feedback regarding great communication and HR's involvement. If you have concerns about pay or anything at all, HR is always available for a conversation. We appreciate all that you do for TierPoint!
Viewing 28 - 30 of 290 Reviews

Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.