Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

67% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Benefits seem good, although only having worked here recently, I'm not actually sure how they compare." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Great Leadership" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "Pay was low for the industry and raises were living" ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

TierPoint reviews

3.6

67% would recommend to a friend

(290 total reviews)

Jerry Kent

85% approve of CEO

66% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Aug 15, 2018

Encouraged to be part of the solution!

Engineering

Recommend

CEO approval

Business Outlook

Pros

Organizational management that encourages and cultivates a healthy and balanced (work/life) team Opportunities to excel, change geographies, remain relevant and enjoy going to work (and leaving after a successful day)!

Cons

Company is working on ridding itself of immature or incapable management staff that had tried to choke out needed leadership, communication and positive support of ground level engineer (they’ve made great strides over the last 12 months to this point and things are better than ever and growing rapidly!)

1.0

Aug 7, 2018

Sad to see the evolution of this company and it's culture

Pre-sales

Recommend

CEO approval

Business Outlook

Pros

There was a lot of potential with the synergies of the consolidated companies. We were told as companies were being acquired into the TierPoint brand that the people, process and products were the focus. Time has not reinforced that claim.

Cons

As true colors have continued to show from the top down, employees are not happy and are leaving in droves. I wouldn't expect that to ring a positive message with management, but the bleeding doesn't stop. If you aren't in St. Louis, you aren't a priority. I'm sure that isn't true for every position, but quality management existed in many regions outside of St. Louis but they weren't in the back yard of Cequel 3. Unfortunate for those who really bought in to the idea that TierPoint was the next great Datacenter and Cloud company.

2.0

Jul 13, 2021

Run far away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good product, multiple data centers.

Cons

Good ole boy mentality, better ride the wave and never give your opinion unless you want to be singled out.

TierPoint Response

4y

Thank you for providing your feedback. We are sorry that you did not enjoy your experience with us and we hope that you have found a position that better suits you and your career. Thank you for your service at TierPoint.

Viewing 40 - 42 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

TierPoint

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Encouraged to be part of the solution!

Sad to see the evolution of this company and it's culture

Run far away

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