TierPoint reviews

3.6

69% would recommend to a friend

(73 total reviews)
avatar

Jerry Kent

86% approve of CEO

67% positive business outlook

Reviews by job title

73 reviews

Reviews about "Compensation"

Return to all reviews
5.0
Mar 30, 2020
Recommend
CEO approval
Business Outlook

Pros

I've grown up in the ranks here at TierPoint, starting as an entry level position and now operating as a Senior Manager in IT. The room to grow in the company is definitely there. The company's entrepeneurial size and culture make it a great fit for some. It is for me. If you're someone that can see opportunities, and take the initiative to spark change and innovation, there is room to go far and make a difference on how this company does business. Low amounts of red tape, high amounts of satisfaction and reward. Senior management are down to earth, and an inspiration to work with.

Cons

Pay could be more competitive

avatar
TierPoint Response
6y
Thank you for your feedback. It is great to hear of your career growth within TierPoint. Many individuals on our Senior Leadership team come with entrepreneurial backgrounds and that spirit shines brightly within the walls of TierPoint. If you can dream it, you can do it here and we will celebrate your accomplishments with you. That is how we rock and roll. In terms of compensation, thank you for sharing your perspective. We have found that we are doing such big things at TierPoint, that we are often compared to companies who are triple (or even bigger) our size and what they are able to offer employees. We certainly take pride in how meticulous we are in delivering a competitive and all-in benefits package. We will continue to use our resources and keep a pulse on our industry to identify other high impact changes we can make in the years to come.
5.0
Mar 18, 2020
Recommend
CEO approval
Business Outlook

Pros

TierPoint is a growing company in a fast-paced, competitive industry. The Executive Leadership team is invested in the company, clients and employees. There have been challenges with M&Q integration - expected with any company experiencing rapid growth and momentum - and Jerry Kent, the executive team and TierPoint leadership have been phenomenal in handling, communicating and supporting employee efforts. I love that when I have concerns, I am not in fear of expressing them and they are always heard. While this industry is primarily male dominated, this company is not dominated by men. Diversity and women are embraced and encouraged in all areas of the business. We have exceptional benefits, flexible work hours, generous PTO, competitive pay and emphasis on work-life balance. I work remotely and primarily from home, but have never felt more a part of a team or a company. In 20+ years of experience and tenure through M&A, I will confidently tell anyone that my worst day at TierPoint is still better than my best day anywhere else.

Cons

Growing pains are inevitable when technology, industry and client demands drive businesses. As TierPoint continues to grow and manage areas of the business acquired during growth process, legacy platforms and offerings can be a struggle with rationalizing solutions, driving new technology and managing solution roadmaps. It takes time to come together and this can become frustrating for those in areas of the business that drive support and solution decision-making. In the midst of change, it is can also be frustrating to manage the additional efforts with current resources, drive new technologies to the business and communicate with internal teams functioning under the same constraints. It can be an ever-changing environment, but continues to improve as the company grows. Communicate, share your thoughts, contribute and grow with the change.

avatar
TierPoint Response
6y
Thank you for sharing your experience. We take pride in our employee benefits and the work we do internally to maintain relevancy in our scope of offerings. TierPoint prioritizes our proactive measures in ensuring that our workplace is inclusive and diverse. Recently, we partnered with a large video-learning platform that develops female talent through expert video content and virtual coaching. This collaboration has created a lot of fanfare among our staff which is exciting. And while we have had a few “growing pains” along the way, we are a resilient group. It takes a determined team like ours to do what we do every day. That’s why your comment saying “my worst day at TierPoint is still better than my best day anywhere else” resonates so well. We have something really special and positively unique in our here!
5.0
Mar 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, ability to work from home, generous amount of PTO, paternity leave, drawings for local sporting events, and strong push for work/family life balance. If you are filling to put in the effort, you will be rewarded. I've been promoted 6 times which came with very nice salary increases. The new management team is very willing to listen to the employees in the trenches and take suggestions. Large recent investments in infrastructure and datacenter growth. Each day I learn something new or meet another brilliant engineer.

Cons

Several years ago TierPoint made several large acquisitions and there was a rough patch when all companies systems were consolidated into single systems. During this time there were several management and overall vision changes. This has been worked out and the company is in a much better place now. TierPoint has engineers and teams across the country. If you are not used to working with remote teams, this may take some time to get used to.

avatar
TierPoint Response
6y
Thank you for taking the time to share your experience at TierPoint. We work hard to stay competitive with our benefits and empower our leadership to ensure flexibility for our employees. Your priorities are our priorities and we think that makes all the difference. You’re right about that “rough patch”. It took a lot of intention and the visions of everyone to work together in building TierPoint into what it is today. It is something to be proud of and we are not looking back!
Viewing 46 - 48 of 73 Reviews

Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.