Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Benefits seem good, although only having worked here recently, I'm not actually sure how they compare." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Great Leadership" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "Pay was low for the industry and raises were living" ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

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TierPoint

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

1.0

Jan 8, 2019

Chaos

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of good folks in the trenches. Decent size, seems to be growing via acquisition.

Cons

Management is poor. Company direction is terrible. Pay, bonuses, time off, work atmosphere, and culture are all awful.

2.0

Dec 5, 2018

Don't Do It

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Pay and some flexibility with schedules.

Cons

Management is poor and not well organized.

1.0

Sep 25, 2018

Worst career choice I've made.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay for entry level work. High turnover so there is always openings. Most of these positive reviews were initiated by the corporate office to the few employees who are happy with this company.

Cons

Immature, unprofessional whiny management. Takes notoriously long to implement new ideas and initiatives, if your ideas are even accepted. Unless you come from one of their previously owned companies, you will never be able to succeed or move up in this cliquey environment- these employees could get away with anything and no repercussion. One day I walked past the HR department singing “another one bites the dust” while they were terminating employees and closing down data centers. No training or expectations are given, performance reviews are based on how you think you perform vs. how management feels you perform. No guidelines or policies to back this up. Worst management I’ve ever worked for.

Viewing 46 - 48 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner