Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 9 reviews)); "Great Leadership" ((in 8 reviews)); "Great opportunities" ((in 7 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 25 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "average pay, expensive benefits" ((in 10 reviews)); "Bad culture" ((in 9 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

1.0

Nov 16, 2022

Many silos and a disjointed vision

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

The pay is good, and some roles have remote/hybrid options.

Cons

Lack of follow through on direction

TierPoint Response

3y

Thank you for sharing your feedback. It sounds like your experience at TierPoint was not up to par, and we are sorry to hear that. We work hard to ensure our employees are not only happy with their role, but happy with the company overall. We use these reviews to identify areas of change, so we appreciate you taking the time to help with that. Thank you for your time at TierPoint and we hope you find what you are looking for in your next role.

2.0

Nov 8, 2022

Toxic Enviorment

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Technology and apps exposure .Network knowledge

Cons

Poor management , toxic environment ,no one cares about anyone else

TierPoint Response

3y

Thank you for sharing your thoughts. We are disheartened to hear that your experience wasn't top notch. We work hard to keep our employees' job satisfaction top of mind and it seems like we may have missed the mark for you. While it may not help your situation, we always encourage employees to reach out to the HR team with any issues. Thank you for your time with TierPoint and we wish you the best in whatever is next for you.

4.0

Oct 21, 2022

Highly Positive company culture, company in a very strong growth position

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

- Positive Company Culture is the foundation - Engaged, Proactive, Growth Mindset Management from Supervisors to C-Suite - Training and personal job growth are required, expected, and encouraged - Ample Internal Mobility - Transitioned to remote work pre-pandemic, didn't miss a beat

Cons

- To whom much is given, much is expected. All positions are highly demanding in requiring exceptional customer service along with job specific knowledge. You need to be at the top of your game to get in and stay in. It's not for everyone. This is good for the company, but can be an eye opener unless you know this coming in. - Market influence being what it is, things can change very quickly. Substantial effort is sometimes put toward Projects that fall well short of expectations.

TierPoint Response

3y

Thank you for taking the time to leave such a thoughtful review. We are happy to hear that you continue to enjoy your experience at TierPoint. You make a great point that the work we do here is not for everyone, but for those willing to put in the work, the experience is an extremely rewarding one. Thank you for all that you do, employees like you are what make TierPoint the great company that it is!

Viewing 82 - 84 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Many silos and a disjointed vision

Toxic Enviorment

Highly Positive company culture, company in a very strong growth position

Jobs at TierPoint

TierPoint reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TierPoint reviews FAQs

Jobs at TierPoint