TierPoint reviews

3.6

67% would recommend to a friend

(290 total reviews)
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Jerry Kent

85% approve of CEO

66% positive business outlook

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

290 reviews
1.0
Jan 21, 2022

Toxic

Recommend
CEO approval
Business Outlook

Pros

A lot of opportunities to learn new technology, if you have time since they can’t keep employees. Meat Grinder pace.

Cons

$$$$$$$ over people is extremely obvious. Shame shame Jerry. Everyone’s just a number and considered easily replaceable and that all Engineers have same skill set. Sales team runs the direction of product dev and are always chasing the next shiny thing with no regard to the impact on their peoples ability to support the product. No Bonuses, except grocery store sheet cake.

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TierPoint Response
3y
Thank you for sharing your experience. We are disheartened to hear your experience with us wasn't enjoyable for you. The happiness & satisfaction of our employees is among our top priorities and we appreciate these reviews as they help us know where we need to make changes. We thank you for the time you spent with TierPoint and hope you found success in your latest role.
1.0
Jul 25, 2019

All Around Worst Place Award

Recommend
CEO approval
Business Outlook

Pros

Free soda, water, coffee, tea Mints in the lobby Rampant gossip (if that's your daily work-life thing) including from "Management"

Cons

1980s mentality approach to most everything from the top down. “Be happy you have a job” style. “Encouraged to be part of the solution” as long as it aligns with what they want to hear and you fall in line with what they want done. 95% of any recognition from above only comes when a sales person scores a large monthly revenue purchase, lower amounts get no acknowledgement. For the rest of us it only means more work without recognition. The bus comes at people forward and backwards with no support nor real know how of leadership - especially when middle management feels threatened for being exposed as useless or ineffective. Right hand is clueless, left hand has no clue leaving everyone else stuck in the middle. Set people up to fail is their way of life. Good people leave when used up / fed up with the constant lack of direction and blame game. Less than stellar people who should be gone are dug in. Blame game everywhere. Micromanagers In every department. Useless and ineffective management in many areas. Temper tantrums, back stabbing, toxic “leadership” at all levels. Zero culture. Little to no lead by example. Constant chaos and lack of direction (no, this is not what "fast paced environment" is supposed to mean) Priorities change on a daily basis (then refer back to the top of this list) Little to no advancement opportunity. If you want to care about the work you do and the company you work for because they give back, stay away from Tierpoint. It's not a two way street by any stretch of the imagination.

1.0
Aug 29, 2017

Steer Clear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A person can punch a clock and do the minimum and keep working long term.

Cons

They make the federal government look efficient. Completely lost the identity of the individual data centers. Little upward mobility. Always desire more work from fewer people. Lying about family first, not really a value. Removed sick time, removed the ability to carry over PTO, cut raises and bonuses the last few years.

Viewing 10 - 12 of 290 Reviews

Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.