Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great work life balance" ((in 13 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Good people and culture" ((in 10 reviews)); "= Great opportunities to advance within the company as employees acquire new skills and expertise." ((in 8 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pay was low for the industry and raises were living" ((in 11 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

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TierPoint

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

2.0

Jul 23, 2021

Avoid Mid Atlantic.

Mep

Recommend

CEO approval

Business Outlook

Pros

$, vacation time. Nepotism. Incompetence promoted.

Cons

Endless. Work life balance is promoted but not executed.

TierPoint Response

Thank you for sharing your thoughts. We take this feedback very seriously as we are always striving to create positive changes. We are regretful to hear that you did not enjoy your experience with us. Your happiness and satisfaction are among our top priorities and we use these reviews to provide us with a better glimpse of where action is needed. Nonetheless, we appreciate your contributions to our team and hope you find a position that better suits your needs.

5.0

Jul 17, 2021

Top Notch Company

Operations technician

Recommend

CEO approval

Business Outlook

Pros

The values of the company line up very similar to my own values.

Cons

I honestly do not have a "con" that I could list here.

TierPoint Response

Thanks for stopping by to share your thoughts! Our values are very important to us at TierPoint, and we are so glad that we share those with you. Thank you for your service with us, we appreciate you!

2.0

Jul 13, 2021

Run far away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good product, multiple data centers.

Cons

Good ole boy mentality, better ride the wave and never give your opinion unless you want to be singled out.

TierPoint Response

Thank you for providing your feedback. We are sorry that you did not enjoy your experience with us and we hope that you have found a position that better suits you and your career. Thank you for your service at TierPoint.

Viewing 130 - 132 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner