Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 12 reviews)); "Competitive and fair compensation plan & benefits Trustworthy and respectable senior leadership Loads of career growth opportunities Competitive product portfolio Work from home options for most positions Very positive and collaborative culture" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 23 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "low pay, high stress." ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Jul 29, 2022

Overall Solid Company

Lead solution engineer

Recommend

CEO approval

Business Outlook

Pros

1) Pay is good 2) Company / Investors have a longer-term outlook for the company , they aren't trying to quickly sell the company and collect the cash. 3) Most people at least care about trying to improve things in the company vs just talk about it. 4) A lot of great people to work with 5) Have some great programs to help recognize great employees 6) Not one of the companies that force everyone back to the office. We recognize a lot of jobs we have can be done remotely, so they can hire talent from anywhere vs just close to operational HQ. 7) Management gives regular updates on the status of the company and things happening. 8) A lot of the senior management are accessible and good to work with.

Cons

1) Health Benefits really are just trying to match the minimum of what other companies/market does. It would be nice if they offer more premium options that dump less financial responsibility on the employees. 2) Like a lot of companies, they run lean and mean, but I think we need to run less lean and mean as they grow in size to prevent unnecessary stress on certain groups. I think by the time certain groups get the ability to hire what we need, they are already running too lean.

TierPoint Response

3y

Thank you for taking the time to share your great feedback! We are always happy to hear that employees are enjoying life at TierPoint. You're recommendations for areas to improve on are great topics that we can certainly consider as we make improvements for the future. Thank you for all that you do for TierPoint!

5.0

Jan 2, 2022

Never a dull moment

Senior sales engineer

Recommend

CEO approval

Business Outlook

Pros

If you are looking for challenging and exciting job that is never repetitive or not rewarding. This is the job for you. Work with the best OEM's and VAR's in the industry while designing leading edge solutions for customer/prospects looking to take their company to the next iteration of their business.

Cons

Work/Life balance is something I struggle with as I enjoy what I do, but it also makes the job difficult at times to know when to step away from the keyboard.

TierPoint Response

3y

Thank you for sharing this great feedback! It looks like you have been with TierPoint for quite some time , so it is great to hear that you have continued to have great experiences & love what you do here. Thank you for all that you do!

3.0

May 24, 2021

Good for younger IT professional

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

The opportunity to learn is unlimited.

Cons

Limited opportunity to grow. The job can be a slow grind with long hours.

TierPoint Response

4y

Thank you for providing your feedback. The opportunity to learn is most certainly a priority for us and we are working hard on growth opportunities for multiple positions. Your insights into limited growth opportunities and long hours provide us with important information that we will further look in to and grow upon.

Viewing 148 - 150 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Operations Technician I

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overall Solid Company

Never a dull moment

Good for younger IT professional

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