Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 13 reviews)); "Good pay and there are at least a few good workers there" ((in 11 reviews)); "Great Teams" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 23 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 5 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

1.0

Aug 26, 2020

Low rates, low opportunities

Operations

Recommend

CEO approval

Business Outlook

Pros

A few awesome people around, excellent benefits, get to learn amazing technologies.

Cons

Doesn't matter how much effort you put into, promotions are only for a selected group of employees. Employees don't care how financially strong the company is every single quarter if it does not translate into better salaries

TierPoint Response

5y

Thank you for sharing your perspectives and we are sorry to hear you feel this way. We certainly would love to hear more of your feedback if you would be willing to schedule a time to confidentially talk with someone on our HR team and share further insight to your viewpoint. If so, please reach out and we can schedule a time to connect. We hope to hear from you.

5.0

Aug 20, 2020

Good place to work and learn new skills.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I came from the construction field but want to settle down from traveling the country. You have all the options to learn and grow with them.

Cons

Management spends to much emphasis on hiring upper echelon employees. The need for worker in the field is overlooked. You need the people that keep the clients equipment up and running more than VP's.

TierPoint Response

5y

Thank you for your feedback. We are always evaluating our efficiencies. We are so happy to hear that you see that there are options to learn and grown within our team. We have worked hard to create more paths for career progression as well as invested in training and development resources for our team. We are happy you are now part of our family and hope that a life more settled from less travel has served you well!

3.0

Jul 22, 2020

Some Good People but......

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- There are a lot of good people to work with at Tierpoint. I enjoy my direct manager and my team, they are good, hard working individuals. - Benefits are decent. - Hard workers have promotion opportunities. - Good industry to be in.

Cons

- Tierpoint as a company makes you feel like just a number quite often. - As far as caring for their employees goes, if it is legal for them to get away with letting you hold the short stick, you will. - Ethically questionable persons are allowed to remain in positions of authority despite being known company wide for their wildly inappropriate, unprofessional behavior and questionable practices (all allowed to pass by HR). - The companies ethics and culture statements are only true when convenient for them. Don't believe it. - Pay is not competitive for all positions.

TierPoint Response

5y

Thank you for the insight into your employee experience as a current employee at TierPoint. It sounds like you have valuable information that may help us look into some of these examples. If you would be willing, a member of our HR team can follow up with you and schedule a time to connect. Our HR team is committed to advocating for our employees by serving them in a variety of ways. The more they know of a situation, the easier it is for them to improve it for everyone.

Viewing 169 - 171 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

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Reviews by job title

Low rates, low opportunities

Good place to work and learn new skills.

Some Good People but......

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