Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 13 reviews)); "Good pay and there are at least a few good workers there" ((in 11 reviews)); "Great Teams" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 23 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 5 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Jul 21, 2020

Fantastic place to work

Data center manager

Recommend

CEO approval

Business Outlook

Pros

I enjoy being here. The people I work with are great. Being a small company (I came from very large companies) makes getting things done easy as you build relationships directly with people. So far, none of the senior leaders I've been involved with believe in micromanaging. The organization is very much built on trust and letting people have latitude to do their job.

Cons

I don't really have much that I can say for this category.

TierPoint Response

5y

Thank you for sharing your feedback. It’s awesome to hear about our employees having such solid working relationships with one another. Team comradeship is so important to a vibrant culture and its one of our biggest compliments we notoriously receive from employees! Thank you providing your input in regards to more budget flexibility. Additionally, being specific like you were is very helpful in our own strategic planning initiatives.

3.0

Jul 16, 2020

Good Place

Engineer

Recommend

CEO approval

Business Outlook

Pros

Great people to work with.

Cons

Too many changes with new companies.

TierPoint Response

5y

Thank you for providing feedback of your experience as a former employee of TierPoint. What you say is true! We have Great People (some of the very best!) and we continue to obtain and pursue excellence in all we do, which is why we may be perceived as having an ever-changing environment.

4.0

Jun 25, 2020

Challenging, friendly, and fast paced!

Recruiting

Recommend

CEO approval

Business Outlook

Pros

***Who will be successful at TierPoint: People who are open to learning new things People who aren't afraid to take initiative, ask questions, go searching for answers that aren't given to them Bring new ideas to the table and keep coming up with new ideas even if they are turned down at first. Enjoys a fast paced environment with limited hand holding - TierPoint has been very proactive in handling the Covid-19 pandemic and have shown a ton of support and flexibility for people wearing many hats in their household

Cons

- TierPoint isn't for everybody and I think if we are more communicative to prospective hires of the expectations and reality here - early stage turnover would decrease

TierPoint Response

5y

Thank you for your feedback, we loved hearing from you. In 2015, our business tripled its size and since then we have spent all our time growing TierPoint’s culture into who we are today. To your point, some of our most satisfied employees tend to be the ones who are willing to jump in, collaborate with others, and get their hands dirty regardless of their role within the company. They pull themselves up to the table and are part of the solution, either by leading it or by building it together. We are believe in transparency and are always working towards communicating better and better to our team, as well as those who are eager to join us!

Viewing 172 - 174 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

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Fantastic place to work

Good Place

Challenging, friendly, and fast paced!

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