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      TierPoint

      Engaged Employer

      TierPoint reviews

      3.6

      69% would recommend to a friend

      (73 total reviews)
      avatar

      Jerry Kent

      86% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      73 reviews

      Reviews about "Compensation"

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      2.0
      Aug 24, 2023

      A Starter IT Job With Nowhere to Grow

      Operations technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed environment, with some degree of downtime.

      Cons

      Very uncompetitive base pay, no bonuses, no year-end raises. If you work as a Site Technician, there are no positions above you besides Site Director, so there is nowhere to grow. Even if you are promoted out to an engineering team, the pay for those positions is not very competitive either. You can do the exact same work in many other places and be paid much more.

      avatar
      TierPoint Response
      2y
      Thank you for sharing your feedback. Employee success & development are current areas of focus, as we understand how important it is for employees. Please do not hesitate to reach out to your supervisor or the HR team to discuss how TierPoint can help you grow! Thank you for all that you do!
      4.0
      Jul 18, 2023

      Enjoying work

      Application engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I haven't always enjoyed working here, or at the company I was with before getting acquired by Tierpoint, but I'm pretty happy with where I am now. I really feel good about the team I'm in, and when I need to collaborate with other departments, that friendly and open, too. Benefits seem good, although only having worked here recently, I'm not actually sure how they compare. More PTO than I know what to do with, and the company is very accommodating of work/life balance.

      Cons

      I don't know what I would have put for a con before my company asked me to write a review on Glassdoor, but after signing up, I see that I'm making significantly less money than Glassdoor says I should be making for my location and position, so that feels bad. I was happy with my salary until 5 minutes ago, though.

      2.0
      Jul 14, 2023

      Management Needs A Bigger Bonus

      Tech 1
      Recommend
      CEO approval
      Business Outlook

      Pros

      TierPoint facilities are well maintained and supported by a strong backbone of experienced technicians.

      Cons

      Management, especially as you go up the ladder, is motivated towards optimizing their end of year bonuses. This is at the expense of the non-salaried employees' morale and wages. Starting at TierPoint, you will see upper management receive accolades and wealth while your work earns you an noncompetitive, industry standard raise.

      avatar
      TierPoint Response
      2y
      Thank you for sharing this important feedback. You are absolutely correct that we have an extremely strong backbone of employees here. We wouldn't be able to do what we do without you. While changes can not happen overnight, we hear the feedback on wages. We appreciate your continued support and everything that you do.
      Viewing 16 - 18 of 73 Reviews
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      ReviewsTierPoint reviews

      Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.