TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)
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Jerry Kent

86% approve of CEO

67% positive business outlook

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

290 reviews
1.0
Mar 25, 2020

Poor Business Development Program

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Coworkers at the office

Cons

You are given the same list of leads that all of the other BDR's got, and expected to cold call them and set a meeting on the spot. No regard is given as to if they have been called before since these leads are not entered into the CRM. The Boss Man says calling current customers is A-ok. Sorry, but it is not. Little in the way of training. no organization, Poor software that does not work correctly much of the time. And don't even think about advancement from the BDR role despite what you have been told. People have taken this role who come from much higher positions, (even management roles) and have gotten nowhere in this role. The company has mediocre benefits as well. Another bad sign- When you go in to interview, and you are shown around the place, look at all of the company values plastered on the walls as art. They have to do this, since the company itself does not have any values. Also, disregard that the company just received funding. That money will NOT be going into the BDR program, it will be going into building new datacenters.

4.0
Mar 24, 2020

Great Company, Great People, Great Growth Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TierPoint is a fast-paced environment that includes long hours and change of direction quickly, however, the impact you get to see your work make and the appreciation provided to you is never forgotten. Personally, I have been involved on so many initiatives and have been given the freedom to create and introduce new ideas to employees is beyond rewarding.

Cons

Like every company, TierPoint, at times, can struggle with change or the dreaded, this is how we've always done it. Understanding that innovation is crucial for all areas of the business, internal and external, is challenging at times. The world is changing rapidly and TierPoint should move that way to stay competative.

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TierPoint Response
6y
Thank you for taking the time to provide feedback. We appreciate hearing about your personal experience at TierPoint. We agree that every single employee plays a significant part in our continued success and momentum. It's not only our innovation that will take us to new heights, it’s employees like you who are bold in bringing new ideas to the forefront. Keep your seat at the collaboration table! Kudos to you.
4.0
Mar 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Fast-moving company with a clear vision around data center solutions and managed services. Willing to partner with industry leaders and newer visionaries alike. A culture of helping one another even if it's outside immediate purview. Generally positive attitudes and creative thinking when it comes to developing products and services. A willingness to get things right even when it means revisiting long-standing decisions.

Cons

Smaller company. Some systems and processes are outdated. Acquisitions have created some pockets of legacy systems/products.

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TierPoint Response
6y
Thank you for taking the time to provide feedback. At its core, TierPoint is made up of individuals who are eager to work together towards common goals and visions. Our team collaboration efforts are strong, even across multiple locations, a 24/7 environment and internal departments. In 2020, you can look forward to continued enhancements to our company infrastructure/system support and improvements to many other business priorities. It is an exciting time to be a part of the TierPoint team!
Viewing 181 - 183 of 290 Reviews

Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.