TierPoint reviews

3.6

67% would recommend to a friend

(290 total reviews)
avatar

Jerry Kent

85% approve of CEO

66% positive business outlook

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

290 reviews
4.0
May 7, 2025

Sales

Recommend
CEO approval
Business Outlook

Pros

Good product, relatively mature organization. Many talented people in operations

Cons

Politics within the sales org, but you find that everywhere. Bit of a "boys club" at times.

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TierPoint Response
1y
Thank you for sharing your feedback! We’re glad to hear that you see value in our products and recognize the strength of our operations team. We’re proud of the talented individuals who contribute to our success every day. We also appreciate your candor regarding the challenges you’ve observed. We take concerns around internal dynamics seriously. Please reach out to HR if you have concerns to share. Thank you for all you do!
5.0
May 1, 2025

Great company, great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* The people are what make TierPoint great. You get to work with genuine, good people who are skilled at their jobs and who really care about delivering great service to customers. * Open lines of communication with managers/management * Generous benefit package * Opportunities for growth through additional training in your field and promotion * Strong company values

Cons

* Pay is sometimes low end of average, but getting better with pay transparency

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TierPoint Response
1y
Thank you for taking the time to share your experience! We're thrilled to hear that you've had such a positive experience with your colleagues — we agree that our people truly are the heart of what makes TierPoint special. It's great to know that our open communication, generous benefits, and focus on professional growth are making an impact. We're also proud that our company values resonate with you. Creating an environment where team members feel supported, heard, and empowered to grow is a top priority for us. We appreciate your acknowledging that TierPoint is working on pay transparency throughout the company. Thanks again for your thoughtful feedback — we appreciate it and are glad to have you as part of the TierPoint team!
4.0
Apr 1, 2025

Overall positive workplace

Recommend
CEO approval
Business Outlook

Pros

4 day work week in the EOC. Management cares about your opinion. Decent amount of paid time off

Cons

Could have much better health insurance.

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TierPoint Response
1y
Thank you for stopping by our Glassdoor page! We love knowing that your experience working with management has been meaningful. While there are numerous factors for deciding on health insurance for our employees, we value our employees' input and encourage you to reach out to HR with any concerns. Thank you for all you do for TierPoint!
Viewing 19 - 21 of 290 Reviews

Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.