Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 14 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 9 reviews)); "Great Leadership" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 23 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 5 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

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TierPoint

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Apr 29, 2019

Solid company with great potential after working through various integration challenges

Operations

Recommend

CEO approval

Business Outlook

Pros

Career advancement from entry level IT to Engineering type positions are available across the company. The overall benefits package is competitive. Focus is on customer service and associated KPI's.

Cons

Positive change has been noticed on many items over the past 3 to 6 months.

5.0

Apr 29, 2019

A great place to work and grow professionally

Director, security engineering

Recommend

CEO approval

Business Outlook

Pros

Company Pros: * Supportive Management * Work/Life Balance * Great Benefits * Generous PTO * Family Friendly * Team Oriented Culture * Professional & Personal Growth Opportunities I started at Tierpoint in Q'4 of 2015 and have had an amazing experience. Each day I get to work with cutting edge security technologies and advanced hybrid IT capabilities. Tierpoint has actively supported me in my career development and has helped me achieve several personal career goals. I'm grateful for my position within the organization and look forward to my future here. Are you looking for a career that will take you to the next level? Then look no further!

Cons

There are no cons to speak of, but if you're not used to working in a fast paced and high growth environment then you may find yourself challenged. Tierpoint is growing very fast and that means processes and workflows have to be adjusted quickly and tactically based on business needs. It's nothing unusual for a company of our size and is a natural progression as the company continues to hold its place as a top leader in the industry.

4.0

Apr 29, 2019

Working for Tierpoint

Operations technician

Recommend

CEO approval

Business Outlook

Pros

Easy to communicate with immediate upper management

Cons

Upper management worries more about avoiding overtime than customers needs

Viewing 220 - 222 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner