Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,781 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (192) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 221 reviews)); "They have great benefits and it is easy to climb up the corporate ladder" ((in 141 reviews)); "great people and very hard working" ((in 132 reviews)); "Work Life balance is good" ((in 77 reviews)); "Unlimited PTO (that's encouraged)" ((in 53 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"50% layoff because of covid sucks" ((in 42 reviews)); "Managers and time management is bad" ((in 29 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "Low salary, felt like you'd be fired if you didn't hit your monthly number." ((in 17 reviews)); "lack of diversity" ((in 10 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,673 total reviews)

Aman Narang

78% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

Oct 30, 2025

Avoid BTT at all costs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some incredible people at BTT who smart, supportive, and genuinely great to work with. The team culture at the individual level can be collaborative, and many employees are passionate about what they do.

Cons

Unfortunately, the positives are overshadowed by serious organizational issues. Leadership lacks direction and transparency, resulting in frequent shifts in priorities and unclear goals. Growth opportunities are very limited, and layoffs happen far too often, creating an atmosphere of instability. The overall environment has become increasingly toxic, with low morale and little accountability from the top.

3.0

Oct 29, 2025

Good company with great benefits but have to improve on culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great benefits - Competitive pay - Growing company and good senior leadership

Cons

- Work culture - poor local leadership - career growth

Toast Inc Response

6mo

Thank you for sharing your feedback. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss your feedback and concerns in more detail.

5.0

Oct 28, 2025

Great Culture & wonderful team!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As someone who joined after 2 years of experience, I needed an organization without a lot of politics. When I joined, it seemed like things wer not great, but they have been investing in leadership hiring. Now, the leadership team is very approachable be it my manager or Chennai Site Leader or Chennai PSP. I am able to talk to them without fear or retaliation. I was able to get promoted in the organization by just focussing on doing my tasks and didn't have to play politics like in many other organization. Thank you leaders for improving the situation on the ground.

Cons

Nothing that I can say....

Toast Inc Response

6mo

We’re delighted to know you’re enjoying the culture at Toast. Thank you for sharing your review!

Viewing 136 - 138 of 1,673 Reviews

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Jobs at Toast Inc

Cashier/Customer Service Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Avoid BTT at all costs

Good company with great benefits but have to improve on culture

Great Culture & wonderful team!

Top companies for "Compensation and Benefits" near you

Jobs at Toast Inc