Toast Inc reviews

3.8

69% would recommend to a friend

(1,682 total reviews)
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Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Sep 18, 2025

A Once-Promising Workplace Undermined by Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place for learning new things. Cab facility available.

Cons

After april 2025 the work culture is poor. where the management people mostly discourage the work you do in most provocative way. There has been a significant decline in workplace culture, marked by a shift in leadership approach. Constructive feedback and support have largely been replaced with discouragement, dismissiveness, and in some cases, overt hostility. Employees' efforts are often ignored or minimized, which has led to a noticeable drop in morale, motivation, and a sense of belonging. In particular, leadership at the Chennai office has demonstrated biased behavior—offering recognition, appreciation, and opportunities mainly to those they are personally comfortable with. This favoritism undermines fairness and creates an unhealthy competitive environment.

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Toast Inc Response
8mo
Although this was a difficult review to read, we appreciate your feedback. It seems you have a lot on your mind. Since your review indicates that you're a current employee, we encourage you to reach out to your People Success Partner so we can discuss these concerns in more detail.
3.0
Aug 5, 2025

Ok ok

Recommend
CEO approval
Business Outlook

Pros

Compensations and Perks, work life balance

Cons

Job security is the main problem

4.0
Apr 15, 2025

Employee Friendly

Recommend
CEO approval
Business Outlook

Pros

Work life balance with amazing extra benefits

Cons

layoffs and downsizing every year is very common, Job security is none. No balance in the team as well as job role.

Viewing 1495 - 1497 of 1,682 Reviews

Glassdoor has 1,791 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.