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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,674 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      1.0
      Nov 18, 2019

      Worst Company to Work For - The worst of Frat/Sorority Culture In Tech

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to be in the movie "Mean girls", and only wear pink on Wednesdays and say "you can't sit with us at lunch" this company is for you! Frat culture and sorority culture with huge lack of professionalism. Drinking is a must to fit in. If you do not drink, you will be passive aggressively shamed as "not cool". Ageism is prevalent here. If you are over the age of 25, you are "old" and "not cool". You will be shunned from your team in a silent passive aggressive way that doesn't get anyone doing the shaming in trouble. You feel like you are pledging Zi Beta Pi at Toast for class of 2019 and the pledge master doesn't care about how smart you are; they care about how popular you are. This is not what "tech" is supposed to be about. Complete culture miss.

      Cons

      This is the worst company to work for. The pay is extremely low compared to market rate. The amount of work is ridiculously high. According to Toast, work life balance consists of drinking free beer in the pub and attending drinking parties sponsored by the company. The company disregards diversity (people who do not drink), and does not give back in ways a tradition employer does (401k match has a vesting cliff for employer contribution matches). Less parties please, and put the money into the "benefits" you say you offer.

      avatar
      Toast Inc Response
      6y
      I appreciate you leaving your feedback, although I’m disappointed to read about your experience. Your review indicates that you’re a former employee, so I’m unsure of when you left Toast, but based on your feedback, it sounds like it was quite a while ago. Let me tell you about our team now. The recruiting team has doubled in size over the past year and we’re proud to welcome teammates at all stages of their careers and lives to our team. We’ve also made significant upgrades to our benefits program this year, so in addition to unlimited PTO and our sabbatical program, we’ve enhanced our health insurance offerings, improved our parental leave policy and added a fitness reimbursement policy. Similar to many other tech companies, we do offer a variety of free snacks and beverages to all employees, with the expectation that our employees will act responsibly. Our employee events are a mix of social gatherings, often times family friendly , volunteer opportunities, and learning opportunities. Again, I apologize that you had such a negative experience at Toast. If you’re open to it, I’d be happy to connect so that you can share additional feedback. Wishing you the best in your new opportunity. Thanks, Mike
      1.0
      Nov 17, 2019

      Stay away if you don't want to do band-aid fixes all day!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people here are really nice.

      Cons

      The entire codebase is a shitstorm, fixing one thing breaks another and the management doesn't seem to care. Everything is outdated and barely works. I don't know how people are entrusting their business with this fragile product.

      avatar
      Toast Inc Response
      6y
      Thank you for this candid feedback. I am sorry you feel like your work is just doing fixes and that it seems to you that your managers don’t care. I can assure you that we care deeply about the quality of our codebase and the experience of the people working on it. As with any large scale enterprise solutions there are always opportunities for code simplification. Our latest innovations with Android moduralisations, microservice and s.p.a. have delivered first-rate codebase solutions and a focus of our group code pairing sessions is to give all engineers the skills to adopt these technologies as part of their routine. I'd really like to get your insights on how we can further accelerate simplification of our codebase. You can engage on this topic anonymously via OfficeVibe or you can reach me or any other R&D leader in Dublin or Boston office via the usual means. - Robert McGarry, VP Engineering
      3.0
      Nov 14, 2019

      Great Product - Ok Leadership - Below Avg. Pay

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is years ahead of most competitors. The potential upside is massive. Tons of green space.

      Cons

      - Far too corporate for what they tout as a place to grow your career quickly - Compensation - Limited Stock Options: act like they are already a publicly traded company and don't use this strategically to incentivize employees to stay. - Time to Pay - Atrocious - Limited Career Growth - Nothing Defined Internally - Sales Leadership is "ehhh" - not impressed - Chris CEO, enjoys the limelight doesn't really provide much substance.

      Viewing 1519 - 1521 of 1,674 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,782 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.