Toast Inc reviews

3.8

69% would recommend to a friend

(1,673 total reviews)
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Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Aug 6, 2019

So-So

Recommend
CEO approval
Business Outlook

Pros

-Flexible but long hours -easy to get PTO -create own schedule and tactics

Cons

-no diversity (everyone is white) -management has a severe lack of experience with the product and most mangers never worked in lower level roles for this company (or others) -they are moving too quickly to keep quality in check

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Toast Inc Response
6y
Thank you for this candid feedback. As we scale the sales org, we are always looking to strike a balance between growing our customer base and developing our teams. That’s why we’ve been putting a heavy emphasis on expanding our sales enablement and leadership development functions. Please continue to share this feedback through our weekly pulse surveying tool and don’t hesitate to reach out to me directly as well. I want to ensure that everyone feels like their voice is being heard. - Jonathan Vassil, SVP Sales
4.0
Aug 1, 2019

Good Growth

Recommend
CEO approval
Business Outlook

Pros

Will train you on sales strategies, and provides the product that reps actually believe in.

Cons

Micro-management from higher-ups in company

5.0
Jul 30, 2019
Recommend
CEO approval
Business Outlook

Pros

I started my sales career at Toast 6 months after graduating from college and I couldn't have picked a better company. I am most grateful for the effort Toast makes in helping entry-level employees grow their careers - helping us develop key, lasting, and transferable sales qualities. As a Sales Associate (SA), you are given all the tools and resources to succeed. Your direct manager, Sales Enablement and senior players are all here to refine your skills. I cannot speak highly enough of the opportunities for career progression at Toast. If you perform, show you are a hard worker, and have the fire in your belly to advance, there will always be opportunities for promotions. This past week, after being 120% over quota for 6 months, 40 of us were rewarded with a 4-day, all expenses paid vacation to Iceland. Talk about motivation to perform! This trip was planned to a tee and all 40 of us had the time of our lives exploring a country and city that most of us had never been too. Thank you Toast.

Cons

Due to Toast growing so rapidly, the first 2 months I was here the commission plan was very unclear. At the moment it was frustrating, but senior management continued to be transparent as they worked out final details, and 7 months later nobody on the sales floor would have a bad thing to say about our commission structure.

Viewing 1537 - 1539 of 1,673 Reviews

Glassdoor has 1,781 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.