Toast Inc reviews

3.8

69% would recommend to a friend

(1,666 total reviews)
avatar

Aman Narang

78% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Feb 16, 2019

Great company!

Recommend
CEO approval
Business Outlook

Pros

- unlimited PTO - free snacks are nice - all around great atmosphere

Cons

can't really think of any

avatar
Toast Inc Response
7y
Thank you for sharing this feedback! I appreciate all that you do for both our team and our customers! - Herb Dilema, Director, Customer Support
5.0
Feb 14, 2019
Recommend
CEO approval
Business Outlook

Pros

I'm thrilled to be a part of the Toast family. Since starting here, I've seen the company evolve from bands of engineers to highly disciplined, cross-functional teams. The opportunity that we have to become the leader in the restaurant POS industry is the kind that you're lucky to see even once in your career. It remains a privilege to work alongside the incredibly talented team here. Things haven't always been perfect. The last time I reviewed Toast, I had to include a few cons: that work/life balance could sometimes be stretched, that there was no 401k matching, and that compensation relative to the industry was a little on the low side. Management here listens, and the proof of that is that a little over a year later, all of those concerns have been addressed. Compensation, including equity, feels right for Boston. The 401K match was overdue, but is finally here. The hiring of additional engineering leadership has helped make individual teams function more efficiently and plan their workloads better. We do stupid things a lot less often. For those of us who have been around longer, we are even now also offered a "Toast sabbatical", a one-month long paid vacation provided in additional to your normal annual PTO.

Cons

This is not the kind of workplace you can expect to perform the bare minimum in. Is that even a con?

4.0
Feb 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Working in a fast paced environment that is never boring and presents new challenges everyday.

Cons

Long hours and dealing with unreasonable customers.

avatar
Toast Inc Response
7y
Thank you for all that you do to set our customers up for success. I know that managing such complex projects is never easy, and we truly appreciate all your hard work! - Alyssa Johansen, HRBP, Customer Success
Viewing 1570 - 1572 of 1,666 Reviews

Glassdoor has 1,773 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.