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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      3.8

      69% would recommend to a friend

      (1,676 total reviews)
      avatar

      Aman Narang

      79% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Sep 10, 2025

      Great Culture with Collaborative Opportunities

      Senior customer care tech specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a supportive culture, with plenty of opportunities to grow and collaborate. The Toast org is the best part—it hosts events where employees can connect, share ideas, and get to know others across the company. It makes the workplace feel more engaging and community-driven.

      Cons

      A slight concern with the company health insurance options, as they could be more comprehensive.

      avatar
      Toast Inc Response
      9mo
      We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying our collaborative culture and volunteering with Toast.org. We're proud to have Toasters like you driving our success!
      2.0
      Aug 29, 2025

      Great place to grow, learn, and contribute to customer-focused products

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong emphasis on culture and employee development — often singled out in reviews Competitive compensation and benefits package compared to industry peers Inclusive workplace culture with notable DEI efforts

      Cons

      Work-life balance can be challenging in some teams Leadership alignment and communication need improvement

      avatar
      Toast Inc Response
      10mo
      Thank you for your thoughtful review, and for your many years as a dedicated Toaster. We're thrilled to hear that there are so many aspects of your Toast experience that you enjoy, and we appreciate your feedback on communication and work-life balance. Keep up the great work!
      4.0
      Aug 29, 2025

      Excellent Tech Exposure, Recognition Takes Effort

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Great place to learn and work with new technologies. 2. Strong focus on up-skilling and technical growth. 3. Collaborative team environment with helpful peers.

      Cons

      1. Promotions are highly competitive and can be slow. 2. Hard work alone may not be enough — you need to consistently make your work visible and advocate for yourself. 3. Lack of recognition if you don’t speak up or self-promote. 4. High expectations and performance pressure to maintain your position.

      avatar
      Toast Inc Response
      10mo
      Thank you for your review. We’re glad you value the tech exposure, upskilling focus, and collaborative teams at Toast. We appreciate your feedback on recognition and career progression and will continue working to strengthen these areas.
      Viewing 1582 - 1584 of 1,676 Reviews
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      ReviewsToast Inc reviews

      Glassdoor has 1,785 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.