Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,769 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 65% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has been stable over the past 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (190) , Software Engineer (52) , Territory Account Executive (51) , Sales Associate (50) , Onboarding Consultant (31) , Senior Software Engineer (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 216 reviews)); "Great benefits and you get to work with restaurants" ((in 137 reviews)); "great people and very hard working" ((in 130 reviews)); "Work life balance is good" ((in 79 reviews)); "Unlimited PTO (that's encouraged)" ((in 54 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"50% layoff because of covid sucks" ((in 44 reviews)); "Managers and time management is bad" ((in 28 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What Toast Inc locations have received the highest employee ratings?

San Diego , Nashville , Philadelphia , Boston , New York , Austin , Chicago , Omaha , Atlanta , Washington

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Toast Inc

Toast Inc reviews

3.8

69% would recommend to a friend

(1,662 total reviews)

Aman Narang

77% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Compensation and benefits

3.7

Work/Life balance

3.6

Career opportunities

3.4

Senior management

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 2, 2017

Absolutely fantastic place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work culture, awesome product, leadership really cares about employees. This company values their employees and has created an environment where people can thrive. Hackathons, work outings (like our annual Pig Roast), community service initiatives (runs for the Boston Marathon, Rosie's Place) keep the culture thriving. It's honestly one of the best places I've ever worked.

Cons

Every scaling company experiences growing pains, but overall, Toast has done a wonderful job maintaining a healthy culture and work environment.

1.0

Sep 29, 2017

Worst Career Choice I've Ever Made

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice office location, cool perks like a keg in the office.

Cons

Everything else. So much backstabbing, gossiping- I felt like I was back in middle school. Leadership steers clear of addressing any of these issues and plays favorites to bullies who end up pushing out those they don't like. Coming into work every day felt like a popularity contest. People were expendable and it felt like someone was being fired almost every day.

Toast Inc Response

Assuming that you are willing to share, I would love to learn more about your personal experience here at Toast. I am sorry that you had this type of experience and it is upsetting to me. It is not the type of culture or core values that we have put in place as a foundation so I'd like to understand where and how your experience missed the mark. You should have my email address and I would love to chat directly. Best, Chris

5.0

Sep 25, 2017

Toast is one of the best companies out there!

It helpdesk

Recommend

CEO approval

Business Outlook

Pros

-People are awesome -Tons if fun company/team outings -Great benifets for the most part -Location -Beer

Cons

401k matching would be great. Thats the only con I can think of, silly 20 word minimum Glassdoor c'mon blah blah blah blah

Viewing 1636 - 1638 of 1,662 Reviews

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Jobs at Toast Inc

Cashier/Customer Service Team Member

Junior Project Manager