Toast Inc reviews

3.8

69% would recommend to a friend

(1,662 total reviews)
avatar

Aman Narang

77% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Sep 20, 2017

Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Looks fun, good laptop, things to learn, FOOD!, coffee and everything nice. Lot of social events

Cons

They except you to know everything about the company norms, procedures and work during the second week itself. Expect to forget personal life. Work is 'fun' and the PTO is a nice way to tempt you thinking there will be unlimited time off. But then, you need to request and wait for approval and later negotiate the days.

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Toast Inc Response
8y
I apologize for the experience that you had at Toast. In particular, we are investing heavily to improve the on-boarding experience across the company. If you are comfortable sharing more, I'd love to connect directly. You should have my email address and I look forward to connecting. Best, Chris
2.0
Sep 20, 2017

My thoughts...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer great pay. They offer great benefits.

Cons

-Poor product -Not sure what the engineers do to test the software before it's released because each realease is buggy. -Tons of server/offline issues for a company that prides itself on cloud computing. -Lack of ethics(i.e. The untruth$ they pitch to their lead$/customer$)

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Toast Inc Response
8y
We clearly missed the mark in your part-time experience with Toast and I would love to chat. I am passionate about continuous improvement and driving a higher bar towards excellence so if you are willing to chat further, it would be great to connect. You should have my email and feel free to reach out, Chris
5.0
Sep 15, 2017

The Toasty rocket ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture. Because Toast is growing fast (65 people in our latest orientation class) there's A LOT of new employees here. And everyone still smiles at you in the halls and is more than happy to help you any way they can. The leadership team is very approachable and genuinely cares. Because of the huge growth in the company, there is seemingly uncapped opportunity to grow professionally. I've seen promotions and internal transfers happen all the time. People are FUN and have a sense of humor. They're also really passionate about the product and how we help our customers.

Cons

Make no mistake - Toast is not a place you can "nest". Everyone has high expectations of each other. The people that i've seen not be successful at Toast are: a) not willing to go above and beyond (treat this like "just a job") or b) not great team players. If i had to guess, a lot of the recent negative reviews are from individuals who were not willing to go all in and hop on this rocket ship. You're not just "working" here - you're actively solving problems that build this company.

Viewing 1639 - 1641 of 1,662 Reviews

Glassdoor has 1,769 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.