Toast Inc reviews

3.8

69% would recommend to a friend

(1,676 total reviews)
avatar

Aman Narang

79% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits Hybrid working Volunteering events

Cons

I had wrongly assumed that there would be elements of a software company type culture where people are empowered, given autonomy to make decisions as knowledge workers given the nature of the product. I was very off the mark, The leadership culture is old fashioned, lacking trust and out of touch with modern software companies. (I’ve worked in many). People are afraid to challenge management for fear of lay offs (which are regular). There’s no clear direction or goals leaving people questioning if there doing the right work, this then works in the favor of redundancy cycles as there’s nothing defined as valuable work.

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Glassdoor has 1,785 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.