Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,809 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Toast Inc to a friend and 62% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

67% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (195) , Software Engineer (57) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (34) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 226 reviews)); "Benefits are great in r and d" ((in 154 reviews)); "great people and very hard working" ((in 132 reviews)); "good work life balance for the most part" ((in 81 reviews)); "Their is a great company culture and togetherness." ((in 51 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"There are constant layoffs or restructuring." ((in 39 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 18 reviews)); "lack of diversity" ((in 10 reviews)); "Clear favoritism by management" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Houston , Woburn , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Detroit , Indianapolis , Reno , Orlando , Boise , Grand Rapids , Raleigh

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Toast Inc

Toast Inc reviews

3.8

67% would recommend to a friend

(366 total reviews)

Aman Narang

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

366 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jun 24, 2022

Overall healthy culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Healthy culture, no toxicity, good values. R&D is full of skilled and talented people.

Cons

Too ambitious with good values, but not actually performing them well. A lot of skilled people, but not at the management level. Low salaries, slow process to promotions.

Toast Inc Response

Thank you for sharing this review, and for your years as a dedicated Toaster. I'm thrilled to hear you're enjoying many aspects of your time here. We'd love to know more about your concerns though, and ways we can improve your experience. Please feel free to reach out to your manager or People Success Partner to discuss further. We are all here to support you in your growth!

2.0

Jun 14, 2022

Bad management

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good location, snacks and flexible hours

Cons

Poor leadership and management Too many people and no structure Poor benefits Terrible pay Frat culture

2.0

Jun 12, 2022

Going Public Has Changed the Company

Director

Recommend

CEO approval

Business Outlook

Pros

World-class product Good pay and benefits Plentiful growth opportunities for individual contributors

Cons

Work/life balance Internal bureaucracy Not enough growth opportunities for leadership

Toast Inc Response

Thank you for sharing your thoughts here. Although change can be challenging, we are very optimistic for the future of Toast, and are grateful for the passion our employees bring each day. I'd encourage you to reach out to your People Success Partner to discuss the concerns you've mentioned here. They will be able to help you find a better work/life blend, discuss growth opportunities, and provide resources to help you reach your goals at Toast.

Viewing 226 - 228 of 366 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member