Is Toast Inc a good company to work for?

Toast Inc has an overall rating of 3.8 out of 5, based on over 1,790 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Toast Inc to a friend and 67% have a positive outlook for the business. The best reviews about Toast Inc have been left by employees working as BDR , Software Engineer(Internship) and Sales Development Representative (SDR) .

Does Toast Inc pay their employees well?

According to anonymously submitted Glassdoor reviews, Toast Inc employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Toast Inc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Toast Inc?

69% of Toast Inc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Toast Inc 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Toast Inc?

Account Executive (193) , Software Engineer (55) , Territory Account Executive (51) , Sales Associate (50) , Senior Software Engineer (33) , Onboarding Consultant (31) , Sales (26) , Sales Development Representative (SDR) (24) , Senior Account Executive (19) , Manager (18) , Customer Care Specialist (17) , Sales Representative (15) , Software Engineer(Internship) (13) , Director (12) , Field Implementation Engineer (12)

What are the pros of working at Toast Inc according to real employee reviews?

"Great Culture and Support from every level of the company." ((in 223 reviews)); "Great benefits and you get to work with restaurants" ((in 151 reviews)); "great people and very hard working" ((in 133 reviews)); "There is good work/ life Balance" ((in 76 reviews)); "Unlimited PTO (that's encouraged)" ((in 51 reviews))

What are the cons of working at Toast Inc according to real employee reviews?

"Since the layoffs due to Covid" ((in 43 reviews)); "Managers and time management is bad" ((in 30 reviews)); "Long hours and dealing with unreasonable customers." ((in 16 reviews)); "lack of diversity" ((in 9 reviews)); "life balance can be challenging in some teams" ((in 9 reviews))

What are employees saying about Toast Inc layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Toast Inc layoffs and their outlook for job security at Toast Inc in 2026.

What are the top reviewed Toast Inc locations?

Boston , Omaha , Chicago , New York , San Francisco , Los Angeles , Atlanta , Seattle , San Diego , Washington , Austin , Woburn , Houston , Nashville , Philadelphia , Charlotte , Dallas , Cleveland , Denver , Portland , Miami , Jersey City , Kansas City , Reno , Orlando , Boise , Detroit , Grand Rapids , Raleigh , San Antonio

Toast Inc reviews

3.8

69% would recommend to a friend

(1,681 total reviews)

Aman Narang

79% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

May 20, 2025

Love working here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing culture Strong comp Good work/life balance

Cons

Growing pains as the company has grown so fast

2.0

May 20, 2025

Must have a thick skin to stay

Product

Recommend

CEO approval

Business Outlook

Pros

Work life balance Some wonderful coworkers and very bright people Interesting problem space

Cons

Leadership, especially senior, is impossible to please. Top down orders are given with little insight to the actual work and problems to be solved. Middle management runs around at the whim of senior management, dismantling teams roadmaps every couple months, and then asking why things aren’t done, done quicker, or done differently. It’s impossible to succeed when there is ever changing guidance on what should be worked on. Many talented people leave due to this. Clear favoritism by management - very cutthroat environment - finger pointing, shifting blame. It is too bad, because the majority of people are great to work with and just want to do their jobs well, and the minority is ruining the rest of our work lives.

4.0

May 19, 2025

Toast Review

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Great benefits, healthcare and unlimited PTO

Cons

unlimited PTO - don't pay out when you are laid off or leave the company

Viewing 265 - 267 of 1,681 Reviews

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Jobs at Toast Inc

Cashier / Boba Barista / Team Member

Cashier/Customer Service Team Member

Toast Inc

Toast Inc reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Love working here

Must have a thick skin to stay

Toast Review

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