Tom James Company reviews

3.9

73% would recommend to a friend

(892 total reviews)
avatar

Todd Browne

90% approve of CEO

76% positive business outlook

Tom James Company has an employee rating of 3.9 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tom James Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

892 reviews
2.0
Dec 2, 2025

Do your research

Recommend
CEO approval
Business Outlook

Pros

Being able to leave the office whenever you please to go in the field

Cons

Long hours, low pay, very difficult to build clientele unless nepotism is involved or parents have very wealthy friends.

avatar
Tom James Company Response
6mo
Our opportunity, which is more entrepreneurial in nature than most, does have its share of hard work and long hours at certain times and seasons, especially when starting out. We realize it takes time, a lot of hard work, and determination to build your own business. Tom James is dedicated to providing training, coaching, technology platforms, 1-1 meetings, lucrative monthly bonuses and a positive culture in order to empower our Sales Professionals to be successful. Our number one goal is building people. Thank you again for your comments. Best of luck to you.
1.0
Nov 22, 2025

Absolute Scam

Recommend
CEO approval
Business Outlook

Pros

You do indeed make money

Cons

The absolute definition of a pyramid scheme. Meetings at 7:30 to talk about your days - leaders make you feel guilty if you had a bad day. Very curly religious feel. Long hours for no pay, when you quit - your clients go to ONLY the top leaders in your office - NOT the new partners who are striving to improve.

avatar
Tom James Company Response
6mo
Without being argumentative, we do like to take the opportunity when relevant to point out to any potential readers’ feedback that is factually incorrect. While we appreciate feedback of any variety, it's also important to be factual: - "pyramid schemes" by nature are companies that build revenue through representative fees in addition to actual product sales. An MLM will typically charge for training/conferences, offer no benefits, hire only 1099 contractors, and in some cases require representatives to commit to purchasing a certain amount of product. By contrast, Tom James covers training 100%, including two week-long international conferences to locations like the JW Marriott-Marco Island or, this year, the Hilton Downtown Austin. All expense paid for the employee. We provide fully comprehensive medical coverage, a robust benefits program, and our employees are W2'd employees. We offer a traditional 401(k) matching program, employee ownership, and also a profit sharing program where we share our profits back to the employees at the end of each year. Yes, we are a direct sales company, but absolutely no, we are not an MLM or pyramid-style company. We realize it takes time, a lot of hard work, and determination to build your own business. Tom James is dedicated to providing training, coaching, technology platforms, 1-1 meetings, lucrative monthly bonuses and a positive culture in order to empower our Sales Professionals to be successful. Our number one goal is building people. Thank you again for your comments. Best of luck to you.
3.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

money was good, when you had enough new clients

Cons

they were all talk about how they build people, but when someone is struggling with their mental health they don’t want to get involved or help

avatar
Tom James Company Response
6mo
we are sorry to hear you had a negative experience. If there are any situations that you would like to discuss privately in more detail, we are always open to talking—just email careerdivision@tomjames.com. If there were any scenarios where we have not upheld our principles and values, we would want to know and address immediately.
Viewing 34 - 36 of 892 Reviews

Glassdoor has 964 Tom James Company reviews submitted anonymously by Tom James Company employees. Read employee reviews and ratings on Glassdoor to decide if Tom James Company is right for you.